Fast Hosting Direct Reviews

nick from cornbeam

I have been with them as a reseller for 11 years. They provide a service with high uptime, full featured apache server account and for a very competitive price. Support has always been excellent at any time of day and day of the week- going beyond their strict terms of service to advise.
I have never had a glitch with billing or renewals as other reviews seem to have had.

Billy Griffiths from Massey Coldbeck

Avoid at all costs, because if you use these it will cost more in the long run. 2 domains paid renewals paid for in feb18 now showing suspended, no reply to tickets and had the following back from the Complaince Team @ PublicDomainRegistry.com "The domain name 'masseycoldbeckengineering.co.uk' had indeed expired on 2018-03-01 and was registered through the reseller - Fast Hosting Direct. I understand that you had paid for the renewal charges to the reseller however, the renewal was pending due to insufficient funds in the reseller's account." Can you put a cost on 3 days of lost emails to your company? I know it will cost alot more than the renewal fees paid. if I could rate 0 star i would

chris from laminateflooringlondon

paid for renewal, website and email forwarding not working, noone replies on support, its basically a scam, theyve gone bust but are still sending out renewal emails and taking payments. In other words, it used to be ok, now they are just robbing people

Dave French

Customer service is simply the best.
Held a hosting accounts with Fast hosting for almost 7 years now. Their customer service is second to none. Even when a problem with one of our websites is nothing to do with them they've helped me on so many occasions to find a solution. In 7 years I don't think I've ever waited more than 5 or 10 minutes for a reply to a support ticket and I'm not talking 9 - 5 hours either. I've had replies back in minutes at like midnight on a Sunday.

ross mcmahon from wave3 architecture

I have been trying to contact these guys now for two weeks have sent a total of 5 emails and no response! It seems an irony that with no published telephone number I am going to have to send a recorded delivery letter to there registered office!!! A tech company that cant respond to a tech message what a paradox

Kevin Branch from Nidderdale Model Flying Club

We have been a long standing customer (approx. 10 years). Unfortunately we have been unable to contact Fast Hosting for over 3 months now. There is no contact phone number and emails just bounce back.

Tim Bullock from Workplace Systems

I've used a few companies, however Fast Hosting Direct is my go to. Flexible, adaptable, and always on hand to provide support. This is one happy repeat customer.

Damon Creed

I have been a Fast Hosting customer for a number of years. They have proven to be a very reliable host and are certainly faster than the other providers I use in my business.

Gordon Williams from Nana

I have used this hosting service for about 6 years.
Never had a single problem, no down time that I am aware of,
Customer service have responded very quickly to the few questions I have asked.
The facilities included are very comprehensive
I can only rate service at 5 * would be 10 if permitted.
Many thanks and long may Fasthostsdirect prosper

John Spencer from webcomgaming.co.uk

I wanted to simply put my thoughts to note with regards to the quality of service I have received from your company. I am more than 100% pleased and would like you to pass it on to your fellow workers.