Incentivesmart

Countries Incentivesmart Services Available In

Incentivesmart has multi-language capability and currently operate programmes in:

• United Kingdom
• Europe
• USA
• Australia
• New Zealand
• South Africa.

Incentivesmart Support & Customer Service

Our team is dedicated to helping you deliver a world class loyalty programme from the very start; working as an extension of your team, they will provide on-boarding, advice and support to help you grow, refine, and achieve your goals. Incentivesmart is more than just software.

All clients, regardless of plan, will experience high quality onboarding, support and success management; after all our success is built on yours.

Whether you want full control, or you want fully managed implementation and onboarding we have a solution for you. Dedicated Client Success Managers will have an active role in the operations and management of your programme and can be involved in communication planning, budgeting, training, internal meetings and more.

Healthchecks and reviews We want to see you succeed! Your Client Success Manager will review your programme regularly to ensure you're getting the most out of it.

Data analytics and reporting We appreciate your time is precious so we can help you understand your data and provide you with insightful analytics and insights into your programme performance.

Budget and ROI planning Understanding how to provide ROI on your programme and knowing what you should budget can be challenging Don't worry - we can help you with that!

Implementation and onboarding It's not a case of signing you up and letting you crack on with it. (Unless you want that of course!) We provide a proven onboarding process to get your going to a flying start.

Support and guidance Your Client Success Manager can provide you with customer loyalty and employee engagement support, so if you need a little help or guidance, just give them a call.

User support We don't just help you, but we'll also provide a support service to the users of your programme. Whether it's related to a reward order or navigating around the incentive platform, we're here to help.

Incentivesmart Product Details

Incentivesmart is the leading online points based engagement platform that lets your business reward, track & motivate your staff, customers and suppliers. Simply award points for improved behaviours such as increased sales, reduced absenteeism, improved delivery times, greater loyalty etc; the list is endless.

Users log into their own personal reward account and redeem their points on a huge range of exciting rewards and benefits! Incentivesmart improves performance through social recognition, goal chasing and continuous feedback.

Advanced content control Fully customise your programme with your company colours, styles and branding. Segment user content to an epic degree using themes, tiers and groups.

Global rewards that drive the behaviours you want The Incentivesmart reward catalogue is a curated treasure chest of inspiration; from the latest tech to digital gift cards, from wines and confectionery to experiences and travel.

Market Leading Reporting Suite Incentivesmart's advanced MI reporting suite allows you to measure everything, learn more about your users and react fast to changing requirements. The comprehensive suite provides a wide range of reports and analysis to help you measure and react to key learnings. As with any investment measuring success and return is vital. Enjoy sophisticated reporting and analysis tools, not only to measure progress, but also to ensure the success of your programme. Paired with Power BI and tableau our data analytics services can give you amazing insights into your data to help you drive your business forward.

API connectivity Integrate quickly and easily with your favourite applications to streamline your workflow. Our fully featured API is designed to allow you to integrate anything you want, from your own proprietary systems, or third party applications.

Incentivesmart Pricing

Our plans and pricing are designed to be simple and results focused. It's gotta be a win, win!

SELF SERVICE
Want to manage your own programme? Essentials and Professional plans give you all the tools to launch and manage a quality loyalty programme.

MANAGED SOLUTIONS
If you want dedicated client success services, marketing support and full access to our suite of features then look no further than our Premium and Enterprise plans.