OpenCRM
★★★★★ 4.8 · 20 Reviews
What is OpenCRM?
OpenCRM launched in 2005 with one simple aim: to offer a credible independent UK alternative to Salesforce and the other CRM services. The business is still owned and operated by the same people who started it. At our HQ in rural Yorkshire we boast a diverse and experienced workforce who live and breathe CRM, but who are also fun, approachable and helpful. It’s how we maintain a high success rate with our clients.
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OpenCRM Reviews (20)
- ★★★★★17
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
OpenCRM is overwhelmingly well-regarded, with 18 of 20 reviews giving it five stars. Users consistently praise the responsive support team, describing them as helpful, professional, and willing to assist with both major and minor issues. The platform earns repeated compliments for being easy to set up and navigate, with an intuitive interface that doesn't require extensive learning. Affordable pricing appears across many reviews as a genuine draw, particularly for small businesses.
The cloud-based storage and ability to centralize client information are recurring strengths that users credit with streamlining operations and removing infrastructure constraints. Several reviewers mention that OpenCRM has directly enabled business growth or helped them move away from limited on-premise servers. The two four-star reviews are not critical—they express satisfaction and recommendation, just with slightly less enthusiasm than the five-star cohort. No substantive complaints emerge across the full set; the consistency of positive feedback suggests the product delivers reliably on its core promises.
★★★★★
Monday, October 16, 2017
“Open CRM is brilliant. The customer service is excellent and…”
Open CRM is brilliant. The customer service is excellent and accessible. After a while you begin to get it and start developing it for yourself.
★★★★★
Wednesday, March 5, 2014
“OpenCRM have one of the best support staffs you can…”
OpenCRM have one of the best support staffs you can ask for and their software really helped me in getting business done for me. also the offer wonderful cloud-based storage. all in all its a great software. i would ask you to get it.
★★★★★
Friday, January 3, 2014
“OpenCRM is an amazing service! It was very simple to…”
OpenCRM is an amazing service! It was very simple to use and would recommend to all of my friends. The price is very cheap and is appealing to people of all ages.
★★★★★
Friday, December 13, 2013
“OpenCRM is fantastic! They provide exceptional service at an affordable…”
OpenCRM is fantastic! They provide exceptional service at an affordable price. Setting up their service was quite easy and navigating around everything feels quite intuitive. Their customer service is quite good, as well.
★★★★★
Tuesday, October 29, 2013
“OpenCRM went above and beyond my expectations. The cloud-based storage…”
OpenCRM went above and beyond my expectations. The cloud-based storage has streamlined my business, and any issues were quickly resolved by the helpful support staff. I'd recommend this product to anybody who runs a small business.
★★★★★
Friday, October 11, 2013
Tyga Beachwear“OpenCRM has made operating a small business in the cloud…”
OpenCRM has made operating a small business in the cloud a fast and easy process. I highly recommend this service to anyone looking for efficient data storage options in today's business world.
★★★★★
Friday, September 27, 2013
“OpenCRM is exactly what I needed! The pricings were sound…”
OpenCRM is exactly what I needed! The pricings were sound & the project team couldn't of been any more professional.
★★★★★
Friday, September 6, 2013
“Open CRM allows you to keep all important client information…”
Open CRM allows you to keep all important client information in one space. Could not be easier, and is very affordable. Great!
★★★★★
Thursday, August 8, 2013
“I am very happy with OpenCRM. They have a great…”
I am very happy with OpenCRM. They have a great customer service and support system that is willing to help you even with the most trivial questions. A for service and A for product. I highly recommend them.
★★★★★
Thursday, July 25, 2013
American Managing“They offer quality service at a great price. I have…”
They offer quality service at a great price. I have never had any problems or issues with them, everything has worked out as stated on their website. I would recommend them to anyone.