Phoenix

Phoenix

Serchen Index

9.60
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Phoenix Reviews

1.0

OK.

1 Review

Last reviewed on
17 July 2014

What do you think?

Help other software buyers make informed decisions.

Thursday, July 17, 2014

Terrible support and service and getting worse. Reliable systems apart from one outage that took our website down for half a day. Phoenix didn't know what was happening and we couldn't be moved to our DR solution due to headless chickens.
Some good people but cannot access them, SLA response times are a complete joke - 2 months . The customer service is great until you sign the contract then no-one to be seen for dust. I have no idea who my account manager is.
Too much to put on here but be warned!
We are leaving asap...

4 of 4 people found this review helpful.
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