RapidSwitch Reviews

Graham Church from CodeFirst

I have had many servers with RapidSwitch over last 8 years. However the support lately has been truly terrible and have closed account with them. I would suggest to steer well clear. It is definitely a company in decline...

mark from intelvoiz

dont buy server from him .because they collect money and not deliver server also not refund money also please dont buy there server

Nick from BHost

We've just had our prices by RapidSwitch increased by a massive 65%. I would avoid them unless you like surprises like this. Very disappointing, I was happy with them until now.

Richard Clayton from Bluepark Ecommerce

We began using Rapidswitch for Bluepark in 2005 as we were looking for a UK-based colocation service provider. We've always used our own hardware and started with a basic 2U server. Now, 9 years later, we have a full rack - and we're still receiving excellent service from Rapidswitch. Many things have changed during this time, our servers are now located in a newer data centre, and Rapidswitch was acquired by the Iomart Group some years ago. Obviously, during a 9 year relationship with a company in the hosting industry, there have been a small number of bumps in the road - but Rapidswitch has always responded to unexpected events in a timely and professional manner. They provide a safe and secure environment for our servers within the data centre, friendly and helpful staff, along with instant access 24/7 whenever we need it. The network infrastructure is very robust. They have also proved themselves to be flexible enough when we have required more bespoke solutions. We would be happy to recommend Rapidswitch for colocation in the UK.

Jason Stone from Lovely Lenzie Ltd

Having made contact with a number of companies offering web hosting and been disappointed by the lack of responsiveness, I was blown away by the excellence of the client servicing provided by RapidSwitch. With the minimum of fuss, I was provided with a set-up that perfectly suited my needs and at a very competitive price. I could not be happier with the service and would recommend RapidSwitch to anyone needing web hosting.

Chris Andre from Overt Software

Rapidswitch has proved themselves time and time again. We have been using Rapidswitch for many years now and have always been impressed with the support and flexibility of the staff. Here are a few of the things I love about Rapidswitch: 100% SLA Included as standard! Great prices (we prefer to pay setup fees with lower monthly costs no other provider that I have found provides this)
Quick response time to issues (not that we've had many over the years). Sales Department are fantastic and are always willing to make custom set-ups for us and will turn and order around very quickly. All in all Rapidswitch are fantastic and I highly recommend their services to anyone.

Phil Williams from Open Minded Solutions

We have used RapidSwitch for over 6 years and simply cannot fault the service we recieve. Due to the nature of our business it is critical we have the very highest level of uptime and excellent support. RapidSwitch deliver this day in, day out and we would have no problem recommending their services.

Paul Taylor

Having worked personally with RapidSwitch since before it was even called RapidSwitch, been with them through their move into Spectrum House, and continued as a personal customer until 2 years ago when my new business started. I also work with 4 other providers throughout the world, so I feel I'm a good position to give a review. The customer services team at RapidSwitch, would likely bend over backwards and let you use them as a chair, if it'd help you and your business, that's how far they're willing to go, they've pushed through custom builds, merged several plans into one for us (against normal policy), they even attended conventions with us to help us get our name out. The technical support team are cautious, but this is a good thing, the last thing you need is tech support carrying out work without confirmation at late night, and you've made a typing error. Billing are fantastic, not like a lot of companies, for example if for some magical (And VERY rare) reason there is downtime, they come to you with the credit, you do not have to chase them for it. You need hardware replaced? Sure, less than an hour, you need a KVM? 40 minutes do? Last year, 3am Christmas Day, I got a ticket response in less than 38 minutes to an emergency issue. The hardware is well maintained, and as for the network, that is flawless, completely flawless. We have a lot of machines, and as a gaming network, we get DDoS'd, nothing else goes down, you never see the effects passed up the network, no matter what you're hit with. Speaking with the staff is always a pleasure and it's like talking to a friend, but a friend with a professional attitude. The features they've spoke to me that are coming in the future, will be a great addition to their network. I've dealt with Colo@, TotalServerSolutions, OVH, DediDirect, BurstNet, FDCServers and numerous others in my time, nothing comes anywhere near close to the service you receive from RapidSwitch. Long-term customer of Dedicated servers, colocation, cabinets and site to site links.

Bullet Proof-Monkey

I've been using RapidSwitch for approximately 7 years now, back when they were 49pence.com. I've always found their service to be of the highest quality and recommend them to any of my hosting friends/colleagues/acquaintances who require a server solution. I've recently just carried out my 2nd migration with them (to my third server now) and it was an effortless transition, just like last time. I really can not recommend dealing with RapidSwitch enough.

Jack Sephton from DotVPS Hosting

Amazing pricing, great network and epic support.