WebHost.uk

WebHost.uk Reviews

Serchen Index

72.68
79 Reviews

WebHost.uk Reviews

4.5

Excellent!

79 Reviews

Last reviewed on
25 October 2018

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Thursday, October 25, 2018

Avoid this fake company at all costs. They are a risk to your business.

This is a company based in India using a serviced office address in London with no physical presence or employees.

Company's House shows the company is not financially stable and had been applied to be struck off.

The number advertised on their website never reaches anyone you can talk to, it just drops the call every time. The only way to reach them is through the chat facility.

When attempting to change a basic MX record to redirect my mail to Microsoft Exchange, the people on the chat facility had very poor technical knowledge and were not able to follow simple instructions to change records.

One person called Thomas, seemed rude, unhelpful, very slow and just left the chat box with no warning. I was not rude in any way, so there was no justification.

Another technical person called Callum contradicted Thomas. A third person called Jacob also contradicted the other two.

None of the technical contacts could enter the basic information I repeatably cut and paste into the chat box, directly from Microsoft o365.

The technical contacts English was poor and I suspect given fake European names to give confidence.

I strongly suspect the positive reviews in Trustpilot are fake as this company is absolutely not fit for purpose as a web or domain host.

In the end, I realised the business risk these fraudsters posed after our mail migration wasn't resolved by Monday so I transferred the web hosting and DNS hosting to TSO Host who I've relied on for many years with my other business. In a few hours the website, name servers and DNS management was completely migrated, running and correctly configured with TSO Host.

Do NOT believe the fake reviews about this company and don't waste your money or risk your business on this fraudsters who need to be investigated and shutdown.

0 of 1 people found this review helpful.
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Friday, February 12, 2016

George did a great job transitioning us to a VPS from shared hosting. He answered all my questions and dealt with issues quickly and effectively.

0 of 1 people found this review helpful.
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Thursday, May 21, 2015

Rachel Davies was amazing. She managed to retrieve my website and get things up and running again in no time. Thank You Rachel.

10 of 10 people found this review helpful.
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Wednesday, May 13, 2015

Rachel Davies, thank you very much .. excellent service .. excellent prices ..

8 of 8 people found this review helpful.
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Wednesday, May 6, 2015

Fantastic Customer Support with livechat. Best on the internet.

2 of 2 people found this review helpful.
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Tuesday, April 7, 2015

Just had a problem with e-mails being bounced - I got onto chat with WebHost's tech support people and they promptly researched the situation, identified the problem, and resolved it. Great work, just the way it should be!

3 of 3 people found this review helpful.
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Tuesday, March 17, 2015

This is a very great and encouraging provider with excellent backup staff to help especially non-professional web developers like me

1 of 1 people found this review helpful.
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Wednesday, February 18, 2015

Helped with paying for hosting, setting up SLL Certificate and testing it with settings.

Best 24/7 Service.

3 of 3 people found this review helpful.
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Friday, February 13, 2015

Verified Review

Rachel and all members of staff really are always competent and willing to help us mere mortals. great work folks. Good staff.

11 of 11 people found this review helpful.
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Wednesday, February 11, 2015

Verified Review

I have magnificent professional experience with operational services from webhost.uk.net, especially with George Shaw, who is truly helpful friendly guy.

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