What is 3CX?
3CX is a powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users. Manage it on-premise, in your private cloud, or hosted - all for one flat annual rate. No per-user costs, no data uploads to third parties - just secure, confidential calling under your control.
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3CX Reviews (25)
- ★★★★★19
- ★★★★★6
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
3CX is a reliable, affordable VoIP system that users consistently praise for enabling remote work and flexible communication across devices. Most reviewers highlight its ease of use, quick setup, and ability to make calls from anywhere using smartphones, laptops, or desk phones. The platform supports video conferencing, instant chat, and call recording—features users find valuable for training and oversight. At a fraction of the cost of enterprise competitors, it appeals strongly to small businesses and organizations that needed continuity during lockdowns.
Complaints are sparse but worth noting. A few users report call log navigation is cumbersome and difficult to search. One mentioned CRM integration proved complicated, and another found the system lacks customization—you work with what's provided. A single reviewer reported occasional keypad issues when dialing extensions. Technical support receives consistent praise across reviews, and users emphasize that the system's stability and performance improve when properly configured and when the right codecs or hardware are used.
★★★★★
Tuesday, January 18, 2022
“We have an on prem. version of 3cX. it is…”
We have an on prem. version of 3cX. it is so versatile. Everyone can use it from where ever they are. So long as you can see the internet some how, via home wifi, 4G/5G phone or cabled network in you office/home you can use 3cX to make a call or video conference be it one to one or in a group. You can use your laptop or you mobile or even a handset. all of which are simple to configure and use.
★★★★★
Tuesday, December 14, 2021
★★★★★
Sunday, November 28, 2021
“Easy to use, very intuitive app to be used as…”
Easy to use, very intuitive app to be used as a softphone
★★★★★
Wednesday, November 17, 2021
“We have managed to work like we have never left…”
We have managed to work like we have never left the office during lockdown.
★★★★★
Tuesday, November 16, 2021
“During the first lock down when everyone was forced to…”
During the first lock down when everyone was forced to work from work, we had 3CX Apps and making calls from home as if we are in the office. The App comes with the Instant Chat platform and Video Conference. It is cheaper to make phone calls from this system.
★★★★★
Tuesday, October 26, 2021
“Love that it is a free software and its pretty…”
Love that it is a free software and its pretty easy to use.
★★★★★
Tuesday, October 26, 2021
“When properly configured, it allows you to receive voip calls…”
When properly configured, it allows you to receive voip calls and record calls. A good alternative to physical phones. In a mobile phone, it allows you to receive voip calls.
★★★★★
Tuesday, October 19, 2021
“The system was very easy to install. We are currently…”
The system was very easy to install. We are currently using almost 200 extensions and this system is a breeze to add new stations. The price was also something that was too good to be true. Don't be fooled by the low price point. This system can hold it's ground with the bigger players at less than half the price!
★★★★★
Wednesday, October 13, 2021
“During the initial outbreak of Covid, we needed a way…”
During the initial outbreak of Covid, we needed a way to contact families from our homes. It allowed us to do this without our cell number showing up on the caller id of parents. Even though I am at home using the app on my phone, the number that shows up when I call is my school phone number. It's genius!
★★★★★
Tuesday, September 21, 2021
“I really liked the planning and pricing for this great…”
I really liked the planning and pricing for this great business solution
