Autodesk
★★★★★ 1.0 · 1 Review
What is Autodesk?
MAKE ANYTHING Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. CORPORATE INFO Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything.
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Autodesk Reviews (1)
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Review Summary
Generated using AI from real user reviews
Autodesk's customer support falls short of user expectations. This long-time AutoCAD user (since 1992) reports extreme difficulty reaching the company, citing no phone support and a pattern of canceling scheduled support sessions without rescheduling. The experience prompted them to consider switching to SolidWorks and advocating internally for the company to abandon Autodesk products entirely.
With only a single review available, this feedback reflects one user's frustration rather than a comprehensive picture of Autodesk's service quality. However, the severity of the complaints—particularly the inability to reach support and unreliable meeting scheduling—suggests meaningful friction in their customer service model for at least some users.
★★★★★
Thursday, April 19, 2018
“There is no way to contact them at all by…”
There is no way to contact them at all by phone! When you do finally get a ticket accepted to have a teleconference to fix a problem, they cancel 2 hrs before the meeting and do not reschedule on their own. Their service is terrible. I have used Solid Works a lot and will begin to lobby the company to go away from Auto Cad. And that come from someone that has used A-cad since 1992.
