What is BigCommerce?
What We Do Best BigCommerce’s mission is to help merchants sell more at every stage of business growth. Simply put, we are: Built for growth so merchants can realize their visions without compromise; Designed for powerful performance to enable businesses to scale seamlessly with technology they can trust; Efficient in both time and cost. We have the lowest total cost of ownership (TCO) in the industry enabling merchants to unlock profit and invest in customer acquisition. And one more thing, we are a great place to work!
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BigCommerce Reviews (5)
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
BigCommerce works well for smaller retailers and businesses needing a quick online storefront, though it works best when combined with other tools. Users praise the platform for being full-featured and customizable, with particularly strong mentions of the shopping cart and payment systems. Setup is fast, and the platform includes built-in marketing and domain tools that help new store owners get running quickly.
The main criticism is that BigCommerce's integrations require additional third-party solutions to function smoothly, making the platform feel incomplete on its own. One user also noted that the company's focus on upselling overshadows investment in customer success. For small to mid-sized businesses wanting an all-in-one solution with minimal setup friction, the platform delivers; those expecting seamless out-of-the-box integrations may find the experience messy.
★★★★★
Tuesday, August 8, 2023
“Big Commerce offers a lot but requires another solution to…”
Big Commerce offers a lot but requires another solution to plug and play to really benefit from their integrations. By itself it is really a mess. I wish they would focus less on upselling and more on customer success.
★★★★★
Monday, August 22, 2022
★★★★★
Monday, September 9, 2013
JAD inc“I needed a quick solution to support my brick-and-mortar business…”
I needed a quick solution to support my brick-and-mortar business and Big Commerce delivered. With customizable, full-featured services I was able to provide my customer base with the support they expected.
★★★★★
Monday, March 11, 2013
Bubblesnbuckets“Big Commerce was very helpful with my website. I needed…”
Big Commerce was very helpful with my website. I needed one fast and they pulled through. They have so many tools that make it fun and easy to use and make it just like you want. The shopping cart and payment systems are amazing and make life so easy.
★★★★★
Tuesday, March 5, 2013
JM ltd.“Ever wanted to start your own store? I did, and…”
Ever wanted to start your own store? I did, and BigCommerce helped me make it happen. I needed a website and they had the tools. Domain name - done. Shopping cart and payment systems also. They also had marketing tools.
