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Blue Jeans

★★★★ 1.0 · 1 Review

What is Blue Jeans?

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. Our goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, our core customers are enterprises who need reliability, security, and scale they can trust. Our customer list includes some of the world’s leading brands including Facebook, Red Hat, Viacom, LinkedIn and thousands of other companies. In everything we do, we strive to build the best possible products and always put our customers first. BlueJeans service extends high-quality video meetings beyond the traditional boundaries of specialized conference rooms and into the mainstream of everyday business life. In doing this, we allow employees throughout a business to interact more productively with each other, and with their customers and partners. We believe that video is an enhanced way for people to communicate today. We also believe that organizations who heavily utilize video will have a more productive workforce. People have always been a company’s most important asset. We believe this for all companies— and for ourselves. We care deeply about creating a work environment where people are happy, productive, and interact well with each other. We look for people who are grounded and humble, and share our desire to create video meetings that people love to use. If this is you, then we welcome you to BlueJeans! BlueJeans investors include New Enterprise Associates, Accel, Battery Ventures, Derek Jeter Ventures, Norwest Venture Partners, Glenn Capital Management, Quadrille Capital, and Derek Jeter.

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Blue Jeans Reviews (1)

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Review Summary

Generated using AI from real user reviews

Blue Jeans presents itself as HIPAA-compliant, but users report that genuine compliance features cost an extra $2,500 per year on top of the base subscription—a significant hidden cost that makes the product substantially more expensive than competitors offering similar protections.

Beyond pricing, customers cite poor value for money, especially for solo practitioners, and frustration with the company's no-refund cancellation policy. One user noted they were explicitly told that canceling stops future charges but does not return what was already paid. Technical usability also emerges as a concern, with users reporting that meeting connection is difficult for many clients, undermining the core purpose of the platform.

HIPAA-compliant video conferencing is available elsewhere at lower cost, and this combination of inflated pricing, unfavorable terms, and usability issues leaves little reason for cost-conscious buyers to choose Blue Jeans.

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