CloudSpace Technologies
★★★★★ 4.5 · 10 Reviews
What is CloudSpace Technologies?
CallCenterHosting (CCH) is recognized globally as one of leading call center hosting and predictive dialer solution provider. The company is headquartered at Snodland, UK and serves the business all over the world. For its expertise at the cloud-based call center solutions, the company commands an emphatic reputation in the market. CCH offers a complete software-based call center set up for businesses, which includes Predictive Dialer, Auto Dialer, Inbound Call Center Services, Outbound Call Center Services, Virtual Call Center Services and VoIP Solutions. Services include: - Hosted Predictive Dialer - VICIdial Hosting - GoAutoDial Hosting - Auto Dialer - Virtual Call Center Solution - Inbound Call Center Solution - Outbound Call Center Solution - Blended Call Center Solutions - Virtual Number - VoIP Services - Hosted PBX, Voice Broadcasting, IVR System - Toll-Free Numbers Want Help? Contact: 1-800-346-4974 Sales : sales@callcenterhosting.com Support : support@callcenterhosting.com
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CloudSpace Technologies Reviews (10)
- ★★★★★5
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
CloudSpace Technologies earns consistent praise for its predictive dialer and call center hosting, with strong marks for responsive support and willingness to improve based on feedback.
Users across multiple reviews highlight the quality of after-sales service and customer support as standout strengths, with several noting this is rare in the industry. The product itself is described as efficient and easy to use, and the company gets credit for offering flexible, affordable pricing plans suitable for small to mid-sized operations. Customers also appreciate that the team takes time to understand their needs and provide tailored suggestions.
A few users report occasional weaknesses: one mentioned slow servers that didn't impact work, and another suggested the support team sometimes prioritizes thoroughness over speed when quick solutions would help. One reviewer noted the company could focus more on reducing response times. These issues, however, appear isolated and rarely affect core functionality.
Overall, the feedback skews heavily positive, with customers becoming repeat clients. The combination of solid product performance, flexible pricing, and attentive support appears to be the main draw for call center operators of various sizes.
★★★★★
Monday, December 12, 2016
“A good dialer was my necessity when I contacted cloudspace…”
A good dialer was my necessity when I contacted cloudspace technologies. And in such little little time i have become a loyal customer to them. The predictive dialer is superb and works efficiently. From installation to execution, it’s been a satisfactory journey so far. They provide continuous customer service as well . My recommendation to everyone.
★★★★★
Wednesday, October 19, 2016
“I am sure they bring improvements based on customer feedback.…”
I am sure they bring improvements based on customer feedback. I have noticed it several times, it shows their concern for the customer. Their customer focus and service is good.
★★★★★
Friday, September 30, 2016
“I am writing a review after being impressed by their…”
I am writing a review after being impressed by their services recently. I found their product quite efficient for my needs. As I run a call center I needed a robust communication solution. 5 stars for their excellent support because it is rare in the industry.
★★★★★
Monday, September 19, 2016
“All in all it’s been a very good experience for…”
All in all it’s been a very good experience for me so far because their product is flawless and the after sale support is prompt. I recommend their services to anyone looking for a cloud hosted call center solution. Satisfactory experience so far.
★★★★★
Tuesday, September 6, 2016
“Their services are good enough to carry on with. It’s…”
Their services are good enough to carry on with. It’s just they should focus more on reducing the time span of customer conversation. They look for details, its ok but sometimes you just need an immediate solution. Quite satisfactory so far.
★★★★★
Monday, August 22, 2016
“I have been availing the services of cloudspace for some…”
I have been availing the services of cloudspace for some time now and found them quite sincere in terms of customer service. They did well except few circumstances when the service was not on par. Rest has been good. Assistance was prompt.
★★★★★
Friday, August 12, 2016
“I was not much aware of predictive dialers and was…”
I was not much aware of predictive dialers and was doubtful about the potential they carry but after availing a service from cloudspace, I have become a loyal customer to them, not just because of the good product but because of the after sale service as well. Thank you!
★★★★★
Wednesday, April 13, 2016
“I have been using call center hosting for quite some…”
I have been using call center hosting for quite some time now. Being a cloud hosted call center software, it is very much easy to use and as I run a small contractor business, I am able to handle my agents in a much better way. At times, the servers are slow but it never hindered my work.
★★★★★
Monday, March 21, 2016
“When I thought about a Call Center, I was sure…”
When I thought about a Call Center, I was sure enough that it should not be hard-wired. I wanted to host it on cloud. But I didn’t have much idea which service provider I should go for. I browsed through the net to gather some information. Had discussions as well with some experts who knew well about the hosting service providers. I opted for CloudSpace Technologies and one other company after a lot of analysis and started their free trial. And I can tell you the energy in pondering over a reliable name didn’t go waste. Services by Cloud Space are quite contemporary with today's times. They also understand my needs and give the best suggestion available.
★★★★★
Friday, January 8, 2016
“I run a small call center with around 10 agents.…”
I run a small call center with around 10 agents. We wanted to start with a cloud based call center infrastructure because we didn’t wanted to commit our entire budget on this venture in the beginning. However, CloudSpace Technologies had excellent plans for all our needs. We got automated dialer and toll-free numbers as well. They were also kind enough to help our agents understand the know-hows of the automated dialers. Affordable and flexible pricing plans and excellent support.
