DBSync
★★★★★ 3.0 · 2 Reviews
What is DBSync?
No description yet for DBSync.
Alternatives to DBSync
SyncMattersSpotlightSyncMatters is a comprehensive service provider dedicated to optimizing your Customer Relationship Management (CRM) experience… Learn more about SyncMatters.
Kovair SoftwareSpotlightKovair Software is a Silicon Valley software products company specializing in the domain of Software Applications Development… Learn more about Kovair Software.
ZapierZapier is a platform that allows users to automate tasks between web applications. It is a cloud-based service that connects… Learn more about Zapier.
Kosmos CentralSave time and money and join the Kosmos eSync hub. Now you can transfer data without any data integrity problems between your… Learn more about Kosmos Central.
API2CartAPI2Cart is an integration platform that allows getting connected to 40+ shopping platforms and marketplaces via just one… Learn more about API2Cart.
Integration Technologies**The SmartIntegration Platform for CRM Integration** Integration Technologies developed InterWeave Smart Solutions®, the… Learn more about Integration Technologies.
MakeWebBetterMakeWebBetter is one of the leading companies for providing one-stop solutions for HubSpot Onboarding, Support, Security… Learn more about MakeWebBetter.
BizdataBizdata Inc offers modern integration-platform-as-a-service (iPaaS) and data analytics platform that is easy to use, low-code… Learn more about Bizdata.
LitCommerceLitCommerce is the most simple and affordable multi-channel selling solution for online brands. Founded by the team that has… Learn more about LitCommerce.
NextGen SoftwareNextGen Software began in 1999 with the simple goal of creating accounting integration software specifically for the oil and gas… Learn more about NextGen Software.
DBSync Reviews (2)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
DBSync divides users sharply: one reports serious frustration with pricing and payment terms, while another praises the product's functionality and support quality.
The dissatisfied user, a small business integrating QuickBooks and Salesforce, objected to the $2,400 annual license fee plus a $1,540 setup charge, especially when stacked against Salesforce costs and consultant fees. They were also frustrated by opaque pricing during research and DBSync's requirement for full upfront payment before project scheduling. The user felt locked in by their time investment, even though the terms troubled them.
The satisfied user highlights that DBSync handles multiple integrations effectively—Salesforce, QuickBooks, and SQL Server—and values the support team's accessibility. They explicitly note that talking to a person distinguishes DBSync from competitors in this category.
With only two reviews, it is difficult to assess how common either experience is. The pricing complaint appears specific to the reviewer's budget and context, while the support praise suggests the product delivers on core functionality. Prospective buyers should confirm upfront costs and confirm whether the integration scope justifies the investment for their use case.
★★★★★
Thursday, August 30, 2018
“We have a small business and use Quick Books Desktop…”
We have a small business and use Quick Books Desktop to perform our accounting as well as our client billing functions. We wanted to track our interactions with our clients better, so we decided to add Salesforce. After some additional research, we discovered that we would need another piece of software to connect Quick Books and Salesforce, and we chose DBSync to provide that integration. We let our DBSync sales rep, Shivani Rai, know our decision, and 8 days later, she sent us a contract. When doing our initial research, we had a hard time finding pricing for DBSync, so when the contract arrived, we were a little surprised. The license fee was $2400/year/organization, and the initial setup fee was $1540. These fees were on top of the fees for Salesforce itself and the fees for the 3rd-party consultant we needed to hire to customize Salesforce to work the way we wanted it to. We had spent several months figuring things out, so we felt committed to implementing Salesforce and connecting it with Quick Books, so we signed DBSync’s contract, despite their pricing. We then had to pay their bill, all up front, before they would schedule our project to be worked on. DBSync wanted us to provide ACH access to our bank account, but I wasn’t comfortable with that arrangement. I offered to pay with a credit card, but they wanted to charge an additional 3% fee. Ultimately, I sent them a check. It took another 13 days between when I sent the check and when DBSync activated our account. Once they received our check, we were told “a resource” would be assigned to start working on our account within the next 10 business days. During that time, my wife and I started to have second thoughts about adding a new piece of software and a new workflow to our already very hectic schedules, and we decided to cancel our contracts with Salesforce, DBSync, and our 3rd-party consultant. Salesforce and the consultant canceled our contracts and refunded our money without any issues. Ms. Rai asked me if we could schedule a call to talk about our canceling our DBSync contract. I sent her an email that day with my availability, and I called her and left a voicemail. She did not reply. I sent another email, and she did not reply. Two weeks after my original voicemail and email to Ms. Rai, I received a phone call from Anu who was apparently the “resource” assigned to start working on our project. I informed him we were trying to cancel our contract, and he told me that, since no one had started working on our project, he thought they should be able to cancel our contract and refund our money and that Ms. Rai would get back to me with an update. 2 weeks later, I still hadn’t heard from her, so I emailed her again. This time she replied saying she had copied her Global Sales Manager, David Sudheer, and that he would give me a call. A week later, I had not received a call, so I sent a follow-up email to Mr. Sudheer. He responded the same day and told me he was meeting with his “Services team and CTO” and would have an update “by the EOD tomorrow.” A week later, I had not heard anything, so I sent him a follow-up email. Two days later, he replied and informed me that he would not be able to refund any of my license fee and that he could only refund a portion of my setup fee with the remainder having “been deducted for the meetings with our services team.” Overall, I chose DBSync because I enjoyed my conversations with Shivani Rai. She was very warm and helpful, and she worked hard to track down answers to all the questions I asked her along the way; however, once I signed my contract, I felt like the entire process slowed down and there were significant delays from step to step to step. The delays seemed like they got even longer once I asked to cancel my contract, and it felt like I needed to make a consistent, repeated, proactive effort in order to get the company to find a resolution. Unfortunately, ultimately, I did not feel the resolution was fair. I did not think it was reasonable for DBSync to have kept our money, considering we never actually used any of their products or services. When we are ready to start using Salesforce again, we are going to look for another software vendor to provide the integration functionality.
★★★★★
Friday, March 8, 2013
Byrm Consultants“We have been using DBSync to integrate with Salesforce, QuickBooks…”
We have been using DBSync to integrate with Salesforce, QuickBooks and SQLServer and are pretty happy with it. Support is much better than other similar providers. You actually get to talk to a person.