DealerCenter
★★★★★ 1.0 · 2 Reviews
What is DealerCenter?
DealerCenter is an all-in-one, web based dealership management solution for the independent used car dealer. Together with our partners, we created the most advanced Dealer Management System in the market.
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DealerCenter Reviews (2)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
DealerCenter has serious problems with billing practices and customer service that recur across these reviews. Both users report being charged after cancellation despite explicitly requesting short-term use or specific terms, and both describe sales representatives making verbal promises that weren't honored. Neither reviewer received meaningful follow-up or resolution; one waited months without response from their assigned representative, while the other faced rudeness and silence when trying to resolve the discrepancy. Both also report the company continued billing them even after they stated their agreement terms clearly. The reviews suggest a pattern of deceptive signup practices and a failure to honor verbal commitments or process cancellations properly. No positive aspects are mentioned across either review.
★★★★★
Sunday, August 6, 2017
“We stated we only wanted the free monthly trial back…”
We stated we only wanted the free monthly trial back in March. I canceled the account myself and we are still being charged in August. I have called in repeatedly with no word back from the "representative" I told we only wanted it for 30 days. Now they are telling me that they don't show were i've called and will prob only refund July and August. Poor poor poor customer service. Non of our lenders like this company and I see why. Don't sign up, you wont ever get out.
★★★★★
Thursday, June 25, 2015
“Sales reps lie about charges initially to sign you up…”
Sales reps lie about charges initially to sign you up and will not back up what they verbally say ... although they will clearly lie to you to sign up. They are very Deceptive on their business sign ups. I tried to rectify the confusion and they were rude and never responded and I was continued to be billed although I clearly stated what we agreed upon.
