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eSilentPARTNER

★★★★★ 4.6 · 21 Reviews

What is eSilentPARTNER?

eSilentPARTNER is professional services automation software that fully integrates project management, collaborative tools, resource management, and accounting into ONE workflow system across the consulting firm. The system provides real-time views into project productivity and firm-wide profitability. From vision through execution and completion, eSilentPARTNER blends all aspects of your project workflow into a memorable whole. eSilentPARTNER elevates project management into project mastery with the friendliest, most up-to-date system available today. A clean, intuitive interface minimizes the learning curve and increases productivity to help build your bottom line. Valuable Features and Benefits • 24/7 access: Be in-the-know with anytime, anywhere access to management and project reports…from your database at your location. • Secure personalized dashboards: Allows executives, managers and staff to see only the most relevant and actionable information. • Web-based, time entry system: Ensures user compliance by providing online access to project time entry, and by sending friendly time entry reminders. Easy entry system, and at-a-glance week views, makes time entry fun…not a chore. • Digital Asset Management (DAM): Maintain your work for internal review and/or client approval. Easily store, search and access assets of all types (PDFs, .jpgs, etc.). • All-in-one application: Eliminates costly duplication of information and time intensive searches for paperwork. • Built-in communications tools: Project and company blogs, emails, group calendars and project alerts ensures that the team and clients are always informed. And, that the project stays on track. • Go global: Accommodate global clients and teams with interfaces available in English, Spanish, and French. • Customizable templates: Create time efficiencies by accessing pre-defined templates for estimates, project schedules and business forms. Furthermore, all field labels, report titles and messages can be changed to your preferred parlance. Value Added Inclusion e-sp eClient: Included free is extranet capability for client presentation and approval of key project components. Provides consulting firms with a new business differentiator while ensuring existing client loyalty. Includes style sheets so you can present the company’s brand look and feel. Optional Add-Ons e-sp eTime is a fast, easy, and inexpensive way for users to bill time and materials against projects from any internet connection. Accounting Multi-company, multi-office, multi-currency: governing job costs, billing, receivables, payables and general ledger. Flexible invoicing options. Full financials with prior year comparisons, cash management and operating budgets. Also, complete VAT entry and reporting compliance. Contact Management Keep detailed information and notes on clients, new business, employees, and vendors. Set up client accessibility, rates, taxes, and more. Customize up to six user-defined fields. Manage multi-company contacts at multiple locations. Effortlessly mail promotions and invoices. Project Management Build project estimates, including comparative estimates, in a snap. Schedule team meetings by viewing team member availability online. Monitor job progress, including snapshots of estimates versus actual costs, in real time. Develop customized templates for project briefs, schedules, estimates, work orders and client contact reports. Present your client with work in progress, timelines, and estimates through the collaborative eClient extranet. Reporting Over 200 real-time project management and financial analysis reports available. Expanded management reporting presents profitability along seven levels. Rank client and account executive by billings, income, gross income % and change in gross income %. Additional reports can be developed using Excel, Jasper Server and other ODBC report generators. Resource Management eSilentPartner provides you with robust staffing tools that align your best resources with the right projects. Resources can be scheduled via group staff projections and staff availability reports. Final schedules can be printed in a variety of internal and client-friendly formats. Time Management Access time entry for only the jobs to which you are assigned. Query your jobs to find missing time entries. Features easy application of multi-tiered rate structures. System automatically sends friendly email reminders of missing time submissions. Collaboration and File Sharing e-sp gives teams the collaboration and file sharing tools they need to prevent duplication of efforts and miscommunications. Media Management For full-service advertising agencies and media buying companies, eSilentPARTNER provides numerous ways to help you plan, organize, schedule, execute, bill, and reconcile media-related projects. Customer Relationship Management (CRM) With e-sp's integrated CRM tool, your firm is better equipped to turn new leads into c

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eSilentPARTNER Reviews (21)

4.6
★★★★★
21 reviews
  • ★★★★★12
  • ★★★★★9
  • ★★★★★0
  • ★★★★★0
  • ★★★★★0

Review Summary

Generated using AI from real user reviews

eSilentPARTNER earns strong loyalty from long-term users, though some find its interface dated and customization limited. Most reviewers—particularly those in agencies and service businesses—praise the software's core functionality for accounting, job management, and reporting. Users consistently highlight responsive support and the platform's ability to scale with growing companies over many years. The product appears well-tailored to media and creative agencies, with features like job jackets, invoicing, and multi-currency handling earning repeated praise.

The main friction points center on user interface design and reporting flexibility. Several users note the software looks outdated compared to modern alternatives, though they acknowledge the backend is capable. Customizing reports and accessing advanced reporting options require more effort than some expect, and a few users wish for deeper reporting depth or easier date-range filtering. Some also mentioned the project management module feels less polished than the accounting side, and integration options for things like media planning could be stronger.

New users sometimes face a learning curve, though those who invest time report high satisfaction. The support team's willingness to help users master the software and implement custom solutions appears to offset initial friction for most. For organizations already committed to the platform, feature limitations are generally accepted trade-offs rather than deal-breakers. The software's focus on the service sector—avoiding irrelevant features—appeals to users who value streamlined workflows over broad feature sprawl.

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