What is FidoNet?
FidoNet were recently voted the UK's Best "Large Business" Provider in the 2012 ISPA awards. The ISPAs – the UK Internet industry awards – are unique as they are awarded to people and organisations in the industry by their peers and reflect the broad nature of the service provider sector. FidoNet have been providing Quality Internet Hosting Services to UK Businesses since 2001.
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FidoNet Reviews (22)
- ★★★★★19
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
FidoNet earns strong praise from the vast majority of users, though support quality is not universally consistent.
Most reviewers highlight competitive pricing, responsive support, and ease of use as key strengths. Users repeatedly mention that staff are knowledgeable, friendly, and accessible without unnecessary layers of bureaucracy. Several customers praise the company for going beyond standard service—recovering lost domains, migrating sites from competitors, and providing patient technical guidance to non-technical users. Performance and reliability are cited across multiple reviews as reasons for long-term loyalty, with some customers staying for years.
One dissenting review raises concerns about inconsistent support quality. This user reported receiving terse, dismissive answers; experienced a hosting outage where support initially denied the problem existed; and felt support staff were condescending when pressed for clarification. That said, this represents a clear minority view among the 22 reviews.
Overall, FidoNet appears reliable for users seeking affordable hosting with generally strong customer service, though potential buyers should be aware that support experiences may vary.
★★★★★
Tuesday, July 18, 2017
“Fantastic service and great prices! Their support staff are first…”
Fantastic service and great prices! Their support staff are first rate and have helped us out of a number of issues over the years. No waffle, no time wasting just straight to the point and fast / friendly too. You can't go far wrong with these guys whether you need a VPS, reseller hosting or a dedicated server. They've provided my company with all of this and more and we keep going back for more!
★★★★★
Wednesday, October 29, 2014
“Fantastic support, amazingly helpful and great value for money! Not…”
Fantastic support, amazingly helpful and great value for money! Not sure what the last guy is smoking, their technical support are switched on, and really know their stuff - no messing, no layers of screening - straight to the real techies who know what's what and are polite and friendly even when it was obvious it was my fault! You get what you pay for in this world, and I can honestly say Fido are worth every penny - and some!
★★★★★
Tuesday, October 22, 2013
“I have an unlimited hosting account with this company and…”
I have an unlimited hosting account with this company and whilst i find the hosting and features pretty reliable the tech support is poor. In the times i have used them for support, its usually one word answers leaving you guessing what your supposed to do. Sometimes i have had to get back to them to confirm a technical point and they can be snide and condescending, On one occasion my websites went offline it was clear it was a issue with their hosting as a number of my web design clients rang me to say that email and websites were down. i could browse the net but none of the domains i had hosted with fidonet were view-able. yet support denied that there were any issues with the hosting and suggested it was my broadband which it clearly wasn't. Fidonet are ok, but you could do better.
★★★★★
Friday, April 26, 2013
Merchandising Selections“FidoNet is a great business web hosting website. I am…”
FidoNet is a great business web hosting website. I am saving money with them because everything is packaged such as my domain name and web hosting. Just Great!
★★★★★
Monday, January 28, 2013
“Fidonet offers great service for the price. The hosting is…”
Fidonet offers great service for the price. The hosting is priced just right and their reviews are outstanding. After using this service I wouldn't consider anyone else for my hosting needs.
★★★★★
Thursday, January 24, 2013
“FidoNet is a superior hosting provider offering warm friendly support…”
FidoNet is a superior hosting provider offering warm friendly support while still providing extremely competitive pricing I am glad I chose them.
★★★★★
Thursday, January 17, 2013
Mevvo“FidoNet is a good hosting provider. They offer many different…”
FidoNet is a good hosting provider. They offer many different packages and have a great support team. The prices are low but the service is still good.
★★★★★
Monday, January 14, 2013
Mturk“FidoNet is a very well run company. They have a…”
FidoNet is a very well run company. They have a good client base and a good support team. FidoNet is a great place to help your business grow.
★★★★★
Thursday, January 3, 2013
Lake Effect Inc“Probably the best VPS provider I've been involved with. I…”
Probably the best VPS provider I've been involved with. I am not a very technically minded person so I need a lot of customer support when I set these things up. But they came through with flying colors keeping me up to date via their ticket support system.
★★★★★
Wednesday, January 2, 2013
“FidoNet is definitely something I can get behind. It's ease…”
FidoNet is definitely something I can get behind. It's ease of use and clear purpose make it an amazing tool within the realm of what it does best. I'd recommend it to anyone.