Fourth Hospitality
★★★★★ 1.0 · 2 Reviews
What is Fourth Hospitality?
Fourth is the power behind the world’s hospitality industry. Our leading technology better connects our customers with their business data giving them the visibility, insight and control they need to achieve more. In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including: scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia and UAE.
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Fourth Hospitality Reviews (2)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Fourth Hospitality has serious usability and support problems that leave users deeply frustrated.
Both reviewers report fundamental technical issues: the app fails to retain login credentials, password resets don't work as promised, and access across devices is unreliable. One user also encountered a broken support queue that showed zero wait time while leaving them on hold for an hour with no answer. Navigation and general ease of use are criticized as poor.
Password management stands out as a particular pain point, with one user noting the system demands changes far more frequently than typical security practices would warrant. The other reviewer's inability to resolve their issues through email or phone support compounds the frustration. Both gave the lowest possible rating, suggesting neither found redeeming features worth mentioning.
★★★★★
Monday, August 28, 2023
“I would give 0 stars but since that's not possible…”
I would give 0 stars but since that's not possible I left 1. App is extremely frustrating to use and doesn't remember login details. When I tried to reset my password, it said I'd be sent an email which I never received. I tried to call and none of the services available were what I needed. I have now been left on hold for nearing on an hour, even though it keeps saying there's 0 ppl ahead of me in the queue. So why is no one picking up??? Complete shit, and difficult to use and navigate. No clue why companies use this.
★★★★★
Monday, March 26, 2018
“The worse program ever. Impossible to access from devices. Always…”
The worse program ever. Impossible to access from devices. Always needs to change passwords, not even my bank account ask me to change it so often
