Hosting Australia
★★★★★ 4.9 · 37 Reviews
What is Hosting Australia?
Hosting Australia is a web hosting company that specialises in small business hosting for Australian companies. Our flagship support is fundamental to ensuring our clients have the minimal amount of barriers to their online business. If your customers are in the Australian community our fast, optimised, secure Sydney data centres are the right choice for your hosting. We have been around for almost 10 years and have the experience to ensure you get quick and expert service.
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Hosting Australia Reviews (37)
- ★★★★★36
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hosting Australia earns overwhelming praise for responsive local support and reliable uptime, though one serious complaint raises red flags about migration fees and refund practices.
The vast majority of reviews highlight what keeps customers returning: staff who actually answer phones, respond quickly to tickets, and explain technical issues in plain language. Users repeatedly mention feeling like priority clients rather than account numbers, and many have stayed for years. Beyond service, reviewers credit the company with strong security, fast migrations, and transparent practices—particularly around access to backups and cPanel. Several note switching after bad experiences elsewhere and appreciating that this is an Australian business they can call directly.
One 1-star review presents a sharply different picture: a customer paid for hosting and a "free" migration, only to be asked for an additional $125 mid-process, then denied a refund after declining the added charge. The reviewer alleges the sales team misrepresented what the service included.
For most users, Hosting Australia delivers exactly what it promises. The single negative review, while detailed and credible-sounding, stands isolated among 36 positive ones—but the nature of the complaint (unclear pricing and refund denial) deserves consideration if migration services factor heavily in your decision.
★★★★★
Monday, August 11, 2025
“I’ve been using Hosting Australia for over a year now,…”
I’ve been using Hosting Australia for over a year now, and I couldn’t be happier. My site is always up and running smoothly, and their customer support is top-notch — it's so refreshing to deal with a local team who actually understands your needs and responds quickly. Highly recommend them for any small business looking for reliable hosting in Australia.
★★★★★
Monday, August 11, 2025
“Managed my migration flawlessly. I had stuff all over the…”
Managed my migration flawlessly. I had stuff all over the place and didn't know what was where. they managed to put it all together and kept my panic down to a minimum. They knew what they were talking about after getting the run around from everyone else. They were calm and knowledgable. Steve M
★★★★★
Wednesday, May 14, 2025
★★★★★
Tuesday, May 6, 2025
“Easy to deal with – Best Experience I've ever had…”
Easy to deal with – Best Experience I've ever had with a hosting company. Make a call someone answers. Ask a question and they'll know the answer to find it for you.
★★★★★
Friday, May 2, 2025
“Hosting Australia is fake, don't spend a cent with them.…”
Hosting Australia is fake, don't spend a cent with them. They claim that they have "good customer service is all about going above and beyond to make customers feel awesome…". Well here is what really happens, you purchase a hosting package and you wait days for them to get back to you about their "Free migration" service and they waste another day migrating your website and then after all that they ask you for $125 to finish the migration. And when you tell them your not feeling good about their services and want to just get a refund, you wait another day for someone to send you a massive email that says we are not going to give you anything. They basically hide behind their sales team lying about what they will do until they take your money.
★★★★★
Tuesday, January 21, 2025
“Sam was so helpful in transferring over our sites. We…”
Sam was so helpful in transferring over our sites. We had been promised the earth by the previous provider, also being charged the earth for the service. Sam made it quick and effective for us to transfer, he answered all our questions and queries and more importantly got our website back on track. Jamey Blewitt - JB Military Antiques
★★★★★
Monday, January 22, 2024
“I have been with Hosting Australia for nearly 10 years…”
I have been with Hosting Australia for nearly 10 years and I am so grateful for their help and great service. Its an asset to have a company in Australia that I can contact for help with my websites and hosting, they are always really responsive and easy to deal with. I would highly recommend them A+
★★★★★
Sunday, July 11, 2021
“I want to use this forum as a big shout…”
I want to use this forum as a big shout out to the good people of Hosting Australia. They were tasked with rescuing me from an awful situation where my previous service provider took my site off the air after bungling an upgrade that I did not require. The sales and support staff were patient, understanding and most of all were able to completely understand my requirements and were able to communicate them in easy non-techno jargon English. What I have now is a very fast website (WordPress). The backend is terrific without any errors or issues. Their follow up is outstanding. I will now migrate all my other sites. They have become part of my commercial family. 10/10 (xxxxxx- six out of five stars)
★★★★★
Thursday, January 19, 2017
“Ben Davies, of Hosting Australia, responded quickly and effectively to…”
Ben Davies, of Hosting Australia, responded quickly and effectively to my requests. A good service.
★★★★★
Thursday, January 19, 2017
“Have been with Hosting Australia for many years and they…”
Have been with Hosting Australia for many years and they have always provided excellent prompt service. Had quite a lot of issues over that time and all have been quickly resolved with good communication.
