HRSG
★★★★★ 4.2 · 9 Reviews
What is HRSG?
The #1 specialized software tool to build great job descriptions. CompetencyCore by HRSG gives you the power to create, edit and manage your job descriptions seamlessly. Founded in 1989, HRSG is a world leader in the field of competency-based talent management. Over those years, we have helped our clients use competencies to define their talent needs, address skill deficiencies, and improve individual and organizational performance. Today, our solutions include industry-best competencies, AI-powered job descriptions, professional services, and HR management software that empowers you to select, develop and retain your best talent. Together, our team of senior consultants, industrial-organizational psychologists, and subject-matter experts develop and deploy competency content and strategy for Fortune 500s, small and mid-sized companies, and the public sector.
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HRSG Reviews (9)
- ★★★★★3
- ★★★★★5
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
HRSG earns consistent praise for its competency framework and ease of use, though some users want refinements to interface details and system integrations.
Users repeatedly highlight the extensive competency library, intuitive design, and speed of building and cloning job roles. The versioning tool is valued for preserving historical data when organisational direction shifts. Customer support and training consistently earn strong marks. Several reviewers note the platform is quick to learn and requires minimal troubleshooting. The ability to customize and upload custom competencies adds flexibility.
Common friction points are more tactical. A few users report minor bugs in exporting to Word or PDF (apostrophes and ampersands sometimes render incorrectly). The five-level expertise limit for competencies frustrates users managing deeper grade structures. Some mention interface quirks—moving content between competency levels feels clunky, and interview guide workflows require extra navigation steps. One user flagged missing notifications for unsent 360 assessments and lack of integration with Oracle HCM. Another noted that frequent platform updates make it hard to keep pace.
Overall, the software delivers solid core functionality and responsive support. Users in the 4–5 star range accept minor UI gaps as reasonable trade-offs; lower-rated feedback suggests the workflow polish and integration breadth could improve.
★★★★★
Tuesday, August 11, 2020
“I really like the fact that you can find the…”
I really like the fact that you can find the jobs quickly, see if there is a interview guide associated with that job and review the competencies selected. The versioning tools is great too. I was in a situation where I had to recreate all the jobs again as our direction with the company changed. It was easy to select the job and clone it and make a change without losing all the information we already had. This way, looking back, all the information is still available. The support team that CompetencyCore provides is top notch and are always there to help you maneuver the system. Speaking of systems, this one is really easy to learn very quickly which is a blessing when you have to learn multiple systems. It's really nice to work with a system that's intuitive and doesn't require you to google a solution.
★★★★★
Thursday, May 28, 2020
“"Great Competency Framework and talent management tool" What do you…”
"Great Competency Framework and talent management tool" What do you like best? The software is easy to use and covers all aspects of a Competency framework, wide library of competencies and you get modify as you need to. Great customer service experience and training. What do you dislike? I am pleased with everything so far. I have been exposed to HRSG for about 8 years and the quality and service has gotten better with time, great innovations. Recommendations to others considering the product: Try the demo, you will be blown away at what it can do!
★★★★★
Friday, May 22, 2020
“"CompetencyCore empowers teams to take control of Career Pathing and…”
"CompetencyCore empowers teams to take control of Career Pathing and growth opportunities" What do you like best? The competency framework is exceptional. What do you dislike? No downsides. Manuals frequently updated Recommendations to others considering the product: CompetencyCore's team has provided excellent training and support through the implementation process. I love that they are developing more tools and tutorials, and expanding features frequently.
★★★★★
Thursday, May 16, 2019
“Pros: We only use the competency manager section of the…”
Pros: We only use the competency manager section of the software, which we use to build and amend roles. it makes it super quick to build a stack of roles for a team in a grade level. The library of competencies is invaluable for getting started to create roles across all elements of a business. Mixing and matching competencies for roles is super quick and simple. The ability to custom create your own competencies and upload them into your library adds to the power of the tool. nice, clean UX as well which is easy to use/navigate. Cons: Very little tbh. Sometimes exporting roles into word/pdf can have some errors (it doesn't apostrophes or ampersands) that require formatting. A longer term consideration is to offer more than 5 levels of expertise for each competency. If you are aligning roles to a grade structure, it limits you to 5 levels. The majority of companies will have more than a 5 level structure. Overall: Customer service is exemplary.
★★★★★
Friday, March 16, 2018
“Pros: HRSG has an extensive library of competencies and the…”
Pros: HRSG has an extensive library of competencies and the tool makes it easy to manage, edit, and create new content. CompetencyCore is an easy to use online platform that makes it easily accessible wherever you are working. Cons: The user interface could use some work. It is very lackluster. The ability to manage text is great, but if you need to move content from level to level within the competencies, it is a little more difficult.
★★★★★
Thursday, January 18, 2018
“Pros: We appreciate that we have opportunities to customize and…”
Pros: We appreciate that we have opportunities to customize and update on our own. We can load in our own competencies . Cons: We have had trip ups with uploading and accessibility. The notifications if a 360 does NOT get sent out has been an issue. Having to manually reach out for reminders. Also, having the administrator need to manage that, rather than the participant.
★★★★★
Wednesday, January 17, 2018
“Pros: I like the upgrade to the list of competencies.…”
Pros: I like the upgrade to the list of competencies. Maneuvering the order of questions is easy. Creating and editing is user friendly. Cons: I would like to see more question options for each levels. It is also frustrating that when you create the interview guide after selecting levels, the questions for that level don't appear. I have to go to the question list to retrieve.
★★★★★
Tuesday, October 24, 2017
“Pros: Competency Core is user friendly, complete library of competencies,…”
Pros: Competency Core is user friendly, complete library of competencies, customer inquiries are attended to right away Cons: Nothing much but sometimes their pages are updated and we can't keep up, but it's fairly easy to navigate
★★★★★
Tuesday, October 24, 2017
“Pros: I like how easy it was to learn and…”
Pros: I like how easy it was to learn and navigate through the application. I have not gotten to the point of opening it to the proper employees since we are still defining which roles in the org will be responsible for on going maintenance, but I have no concerns that any individual identified will be successful in the actions they will need to perform. Cons: There are areas where the number of clicks could be simplified such as editing the job profiles. Also, a big negative is not having a direct link available to our Talent Management system (Oracle HCM). Overall: A standardized competency library, a well documented job inventory, and the ability to distribute employee assessments.
