isendu
What is isendu?
isendu is an Italian SaaS company founded in 2019 that specializes in e-commerce shipping automation and post-sales customer engagement. The platform acts as a centralized hub for online sales and delivery, catering to businesses of all sizes, from small merchants to large enterprises. With a growing team that started with four members and now supports over 900 customers, isendu focuses on innovation and operational efficiency. The company offers several core services, including shipping automation that integrates stores, marketplaces, and carriers for streamlined order management. Their post-sales communication feature automates delivery updates via email and WhatsApp, enhancing customer interactions. Additionally, isendu provides sales growth tools that utilize WhatsApp for direct engagement and a Trustpilot integration that automates feedback collection to boost credibility. Overall, isendu aims to simplify complex shipping workflows and improve customer satisfaction for e-commerce businesses.
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