Jolt
★★★★★ 4.8 · 132 Reviews
What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Thursday, July 19, 2018
“Title: Jolt has been extremely helpful with budgeting and payroll…”
Title: Jolt has been extremely helpful with budgeting and payroll cost. Comments: If you use Jolt, you can expect to meet you budgeting and payroll cost goals. Pros: I love the ease of use for time keeping and the lists / communications features between departments. Cons: The time keeping reporting could be more detailed. I would love to see it export and communicate with my payroll system. Advice to Buyers:
★★★★★
Monday, July 16, 2018
“Title: Jolt has been amazing at helping us implement this…”
Title: Jolt has been amazing at helping us implement this paperless online system Comments: Time saver, and the ability to look at data to address ongoing issues so we can address the route causes Pros: Ease of Use - just grab the tablet and go! Notifications - The system allows you to set up notifications, so supervisors or managers know right away if there is a problem that needs to be dealt with Customer Service - Our business consultant is always available to help us trouble shoot or answer any questions we might have Cons: New Technology - With this being new technology there can be hiccoughs, but we are almost always able to work through the issues with ease, especially with the help of the customer service team Advice to Buyers:
★★★★★
Friday, June 22, 2018
“Title: Great product and customer service. Comments: Pros: Using the…”
Title: Great product and customer service. Comments: Pros: Using the JOLT checklist has tremendously increased accountability and organization on my team. . Cons: It would be great if the Messaging and LogBook feature could be accessed through a mobile version of the app. Advice to Buyers:
★★★★★
Wednesday, June 6, 2018
“Title: Awesome Comments: operation efficiency Pros: labels functionality is great.Also…”
Title: Awesome Comments: operation efficiency Pros: labels functionality is great.Also doing daily walk around and cleaning checklist.I also like the feature of scheduling and message blast. Cons: Cost per month is really high.I have to pay custom duties here in Canada that adds up.This over fixed cost every month and we would like to keep minimum. Advice to Buyers:
★★★★★
Friday, June 1, 2018
“Title: Easy to use Comments: Pros: Easy to track products…”
Title: Easy to use Comments: Pros: Easy to track products . Easy to track the time & the date that when some one prep & who was the employ Cons: We like everything about Jolt except we are having some technical issues . Its keep saying software update . I tried to reboot iPad but its still pooing out every time. Advice to Buyers:
★★★★★
Thursday, April 19, 2018
“Title: Has helped our company become better at their jobs…”
Title: Has helped our company become better at their jobs in so many ways. Comments: Pros: The scheduling feature is great. My favorite are the lists. It has made our employees better and more efficient at their jobs. They are more engaged as well when opening and closing. Cons: Seems to glitch too much when working on the schedule. Fortunately once the schedule is published it's pretty flawless but while working on it can be slow, freeze or move shifts to wrong cells. Advice to Buyers:
★★★★★
Thursday, April 12, 2018
“Title: Excellent customer service any questions have been replied to…”
Title: Excellent customer service any questions have been replied to instantly by email etc Comments: Pros: Very detailed information to initial setup. Team was excellent with over the phone service. You cannot go wrong picking this product with step by step guidance and YouTube short videos Cons: I Haven't found anything yet that I didn't like about this product but the company have a feedback set up so they can constantly improve their product if necessary Advice to Buyers:
★★★★★
Wednesday, March 21, 2018
“Title: Very functional, Easy to Use and a great tool…”
Title: Very functional, Easy to Use and a great tool for communication Comments: Pros: I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it. Cons: Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard. Advice to Buyers:
★★★★★
Wednesday, March 14, 2018
“Title: My experience has been phenomenal because my representative is…”
Title: My experience has been phenomenal because my representative is beyond helpful and patient! Comments: Pros: That it can be configured to meet our specific needs is the best feature! I also love the fact that I can email my representative for anything and she always gets back to me in a timely fashion. I like the ease of use for the employees as well. Cons: It was a bit tricky to figure out how to upload a training video, but my representative was able to help me, and we successfully uploaded the video! Advice to Buyers:
★★★★★
Thursday, March 8, 2018
“Title: The customer service aspect alone makes this program stand…”
Title: The customer service aspect alone makes this program stand out from the rest. Comments: Pros: The ability to be more transparent with our staff--they can see other shifts, take swapping shifts into their own hands, etc. Cons: There is quite a bit on content--it can feel overwhelming at times. I'm not sure if this can be done, but simplifying the processes so that it is a bit more user friendly would help a great deal. Advice to Buyers:
