Lodgify
★★★★★ 1.0 · 1 Review
What is Lodgify?
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Lodgify Reviews (1)
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- ★★★★★1
Review Summary
Generated using AI from real user reviews
Lodgify's auto-renewal terms have frustrated at least one user significantly. The reviewer describes a problematic billing practice where multi-year or multi-property agreements renew automatically without advance notice or confirmation, and cancellations or downgrades cannot be processed after renewal has occurred—only before. This creates a situation where customers who miss the renewal window have no recourse and are charged without consent. The reviewer also criticizes the company's customer service for not addressing contractual concerns, characterizing the agreement terms as heavily favoring Lodgify over customer protection. They recommend reading the fine print very carefully before committing to any plan with this provider.
This single review provides limited insight into the product's core functionality or overall user experience, focusing instead on contractual and billing practices. Potential buyers should verify current terms of service and billing policies directly with Lodgify before signing any agreement.
★★★★★
Monday, January 18, 2016
“Be sure to read the agreement before listing with this…”
Be sure to read the agreement before listing with this company!! Auto renewal takes place without notice or confirmation to customer. If customer has year or multi-year agreement or one that includes more than one home that is level auto renewed (period). If customer's needs have changed and level of service needs to be canceled or downgrade too bad. Unless the customer does that 'prior' to auto renewal and credit card charge too bad so sad. Customer service 'is more' than providing technical service. Having fine print in agreement 'clearly' weighted to Lodgify and not a customer's needs is a predatory business practices. Avoid this company or buyer beware read the fine print in the agreement very very carefully!!!
