Meet Hugo
★★★★★ 4.1 · 104 Reviews
What is Meet Hugo?
Meet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities and delivers them straight to your inbox. Take the legwork out of growing your business.
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Meet Hugo Reviews (104)
- ★★★★★75
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★20
Review Summary
Generated using AI from real user reviews
Meet Hugo delivers genuine value for users willing to invest time refining their needs, but experiences are sharply divided by expectations and engagement level.
The strongest praise centers on responsive customer service and collaborative lead refinement. Users consistently highlight that working with account managers to iterate on search criteria yields better results over time—the platform apparently improves as it learns what you're actually looking for. Satisfied customers report landing sales within weeks or months, and many appreciate that leads come pre-vetted by humans rather than raw data dumps. The Sales Academy training resource also draws specific praise. Pricing is frequently called good value relative to alternatives like Crunchbase or paid ads.
The serious complaints cluster around lead quality mismatches and billing practices. Unhappy users describe receiving irrelevant or heavily scraped data, and several report being charged after cancellation requests or without explicit consent, citing fine-print terms and conditions they dispute. A handful call the service a scam outright. There's also friction around refunds—the company reportedly resists pro-rating unused time.
The divide appears partly self-inflicted: reviewers who engaged actively with feedback loops and stayed patient through an onboarding period (often 4–6 weeks) tend to succeed; those expecting immediate results or passive lead delivery get frustrated. New users should expect to invest time collaborating with their account manager before seeing quality returns.
★★★★★
Friday, December 3, 2021
“The team there goes above and beyond to help you…”
The team there goes above and beyond to help you with quick wins. We were looking to boost our lead generation scope so we joined Meet Hugo and are very happy with the partnership. The team there goes above and beyond to help you with quick wins. This week we brought in a new client which happened to be a recent investment opportunity, and we're looking forward to many more great leads coming through the platform.
★★★★★
Friday, December 3, 2021
“An extremely valuable and inexpensive solution. Fantastic, highly responsive team.…”
An extremely valuable and inexpensive solution. Fantastic, highly responsive team. An extremely valuable and inexpensive solution to support our new business pipeline
★★★★★
Monday, November 29, 2021
“Valuable Asset. Great system, great quality leads come through. Has…”
Valuable Asset. Great system, great quality leads come through. Has proved to be a valuable asset to our business.
★★★★★
Thursday, November 25, 2021
“Understand our business and who're we're looking to engage. So…”
Understand our business and who're we're looking to engage. So far we've had a great response from Meet Hugo. We adapted our initial sales criteria into something more in-line with the leads we're looking for with creative agencies looking for video partners. We've now got a meeting scheduled with a potential client in the event space / live venue arena for whom we look to create video content.
★★★★★
Thursday, November 18, 2021
“Exclusive Lead Offering Leaving another review for MH as we've…”
Exclusive Lead Offering Leaving another review for MH as we've just signed up to their new exclusive leads offering (late last week) and less than a week later we've won a deal with a new client from a lead that was sent yesterday. The team are always on hand to answer any questions or queries and are just keen to see your business do well. Special shoutout to our Account Manager Chloe and Researcher Freddie. Thanks both!
★★★★★
Monday, November 15, 2021
“I was recommended to Meet Hugo by a friend. Fair…”
I was recommended to Meet Hugo by a friend. Fair to say I was sceptical at first, but after working with their team I've really developed my sales process, and been able to use the opportunities they give me much more effectively. I've made 2 sales so far, and plan to renew for a further 6 months!
★★★★★
Friday, November 12, 2021
“If there was an option for NEGATIVE 5, we would…”
If there was an option for NEGATIVE 5, we would give them that! Absolutely AWFUL service! Barely any response from the allotted Team. The "quality" of Lead provided is PATHETIC! (Sorry but no other way to describe it) Highly disappointed by the false representation of the Competency of this organisation. Tried contact the "representatives" (Chloe and DJ) but one has gone AWOL and the other sprouts nothing but empty promises! "Positive" Reviews posted here are highly QUESTIONABLE! Truly WORST service. WORST. Invest your money on PAID Google Ads, it will yield BETTER results for your Lead generation (and its FAR CHEAPER than their $800 disgusting rip off quarterly package!).
★★★★★
Wednesday, November 10, 2021
“Thus far as a new customer my Account Manager has…”
Thus far as a new customer my Account Manager has been reachable and deals with finding the right prospects for me. Most of the leads are of value on a higher ratio which means they are doing well for me and my company. The best thing is, they listen and research who we want to reach out too rather than just sending a bulk of leads from any industry.
★★★★★
Tuesday, November 9, 2021
“Very poor experience with this company. Was unhappy with the…”
Very poor experience with this company. Was unhappy with the service after a week and asked for a refund. They refused and sited fine print in the Terms and Conditions. The leads provided were also very cold leads. Even the higher-ups in the organization had no interest in creating a positive experience as I left them.
★★★★★
Thursday, October 21, 2021
“A Great Team and Platform. We've had nothing but great…”
A Great Team and Platform. We've had nothing but great experiences with the MeetHugo Team and Platform. We had some issues at first, because we did not properly optimize our tags, but Claudia, our Customer Success Exec. helped us solve these issues! Now we have more leads than we can reach out to, which is a wonderful problem to have! Highly recommend giving this platform and team a try, you will not be disappointed.
