Miva
★★★★★ 5.0 · 9 Reviews
What is Miva?
Miva is a flexible, stable ecommerce platform which powers more conversions, better integrations, and lower total cost of ownership for enterprise businesses. With native B2B support and comprehensive solutions for wholesale, retail, marketplaces, and point-of-sale, Miva delivers modern omnichannel ecommerce for every customer and every industry. Miva offers full support for high-volume enterprise business, with custom solutions to attract traffic, showcase products effectively, manage orders, and leverage the power of ERP/CRM/OMS data. Day-to-day operations are streamlined and efficient, with superior content management and intuitive workflows. Rely upon Miva's PCI-Certified protection and streaming updates, with round-the-clock support from in-house ecommerce experts. Breakthrough shopping experiences are backed by highly dependable architecture, resulting in 99.99% uptime for Miva sites. Our solutions architecture teams are highly experienced developing cutting edge UI, integrations, and market strategy for manufacturer-brands, distributors, and B2C retail ecommerce. With 20 years of experience and more than 100 billion dollars in orders already processed, Miva's reputation as a trusted ecommerce partner is unparalleled. Take our free product tour today and we'll prove it to you. miva.com/start-today
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Miva Reviews (9)
- ★★★★★9
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Miva earns overwhelming praise across nine five-star reviews, with users citing long-term loyalty and reliable performance as defining strengths. Customers have stuck with the platform for 8–15 years, crediting it with enabling business growth and describing the system as intuitive and nearly flawless in uptime.
The most consistent theme is exceptional support. Users repeatedly highlight quick response times—one issue solved in a minute, another emergency restoration completed in five minutes including email notification. Support staff are described as proactive, thorough, and genuinely invested in solving problems rather than offering partial fixes. Several reviewers mention the company's willingness to implement custom changes and offer design services, reducing the need to hire external developers.
Platform reliability and continuous updates also receive specific mention. Users note that Miva stays current without becoming outdated, and the merchant interface itself is praised for ease of use and the ability to achieve custom goals with minimal technical knowledge. No criticisms or limitations appear in any of the nine reviews.
★★★★★
Monday, November 13, 2017
“We have nothing but good things to say about our…”
We have nothing but good things to say about our experience with Miva. The platform is intuitive and easy to use, and their customer service is truly exceptional. We've never had trouble getting clear, thorough assistance on anything from the tiniest question up to large-scale projects affecting every aspect of our business. They're accessible and go above and beyond working to achieve the best experience for us, and in turn our clients.
★★★★★
Friday, November 3, 2017
“We have been using MIVA for 15 years now and…”
We have been using MIVA for 15 years now and that should speak volumes considering all the alternatives that are out there. MIVA is the most reliable platform we've ever used and the uptime is nearly flawless. The MIVA team is always working on updating the system so it never becomes outdated and when customization is required they are able to implement changes into the platform for us. As others have mentioned, tech response is fantastic with extremely quick response times.
★★★★★
Friday, November 3, 2017
“Save your time on these reviews. Miva built our business…”
Save your time on these reviews. Miva built our business and is the reason for our success. Very simply, rush to them for creating your entire e-commerce platform. They do it all, but their best asset is their dedicated staff. Since 2008, they were with ScanMyPhotos.com every step of the way as our trusted vendor.
★★★★★
Thursday, November 2, 2017
“I made the switch to MIVA from Yahoo store a…”
I made the switch to MIVA from Yahoo store a life time ago (8 years) and have not looked back. They have provided me a platform to grow. And have I grown! Anything I want to achieve on my website I have been able to make happen either with my own knowledge or with the help of their design services. I mostly use their design services as this doesnt mean I have to hire someone myself for the changes I cant perform myself. Thus I have never had to hire a full time developer. Basically I think MIVA is great and I wouldnt be where I am without them! Kyle
★★★★★
Thursday, July 18, 2013
Hunter Excavating“Gene was the agent who helped me with my technical…”
Gene was the agent who helped me with my technical issues and he was fantastic. He had great customer service skills and was very helpful and informative. Thank you!
★★★★★
Thursday, June 27, 2013
FootSteps Marketing“What I found the most refreshing about your Technical Support…”
What I found the most refreshing about your Technical Support Service was that you gave me full feedback on the "issue" and had started the "fix" before I had the time to ask. My most recent experience outside of MivaMerchant, is that we were given 1/4 of the four quarters that we needed when we asked and then got to the next step, and have to ask for the next 1/4. You are truly Technical Support people and obviously work for your clients. Thank you.
★★★★★
Friday, June 7, 2013
Shop Like An Egyptian“I have had a Miva Merchant shopping cart for 10…”
I have had a Miva Merchant shopping cart for 10 years and I would never consider switching. Not only am I happy with the Merchant itself, the support is outstanding. Once when I was working in the wee hours of the morning I accidentally deleted my site - it was back up in 5 minutes - and that includes the time to send the email. Support rocks!
★★★★★
Monday, September 24, 2012
Setting Limits Educational and Psychological Consulting“EVERY time I need support from Miva support techs, they…”
EVERY time I need support from Miva support techs, they are awesome. They go the distance to help me. I'm very happy with Miva.
★★★★★
Thursday, August 23, 2012
SavoryPantry.com“Using+Miva+Merchant+for+the+past+ten+years+has+been+a+blessing+to+our+business.+Customer+service+is+very+knowledgeable+and+quick+to+respond.+Literally+one+of+my+issues+was+solved+within+a+minute.+Implementation+of+Miva+Merchant+onto+our+web+site+was+simple,+as+is+the+management+of+the+site.+We+are+very+satisfied+with+the+quality+of+Miva+Merchant.”
Using+Miva+Merchant+for+the+past+ten+years+has+been+a+blessing+to+our+business.+Customer+service+is+very+knowledgeable+and+quick+to+respond.+Literally+one+of+my+issues+was+solved+within+a+minute.+Implementation+of+Miva+Merchant+onto+our+web+site+was+simple,+as+is+the+management+of+the+site.+We+are+very+satisfied+with+the+quality+of+Miva+Merchant.
