What is nCino?
nCino Begins nCino was founded in 2012 by a team of bankers and entrepreneurs who found the commercial lending process to be inefficient and time-consuming. This team recognized the need for a single end-to-end cloud-based solution that would enable financial institutions to increase transparency, efficiency and profitability while ensuring regulatory compliance. The nCino Bank Operating was first deployed at a community bank in Wilmington, North Carolina and soon attracted interest from other financial institutions throughout the United States.
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nCino Reviews (1)
- ★★★★★0
- ★★★★★0
- ★★★★★1
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- ★★★★★0
Review Summary
Generated using AI from real user reviews
nCino has a steep learning curve that significantly impacts productivity during implementation. A banking professional with three decades of experience found the platform difficult to navigate compared to other systems, noting that users should expect reduced loan closing volumes while mastering it. The reviewer and peers report anxiety and frustration with the interface and workflow, requiring substantial patience and repeated practice before the system becomes usable.
On the positive side, the company itself impressed the reviewer—nCino's customer-focused approach and employee engagement stood out, with training staff showing genuine care and responsiveness. The reviewer remained open to the platform's potential, acknowledging that benefits may materialize as familiarity increases, but cautioned prospective buyers against rushing to adopt it without realistic expectations about the adjustment period. At this stage, the verdict hinges on whether your team can tolerate a disruptive ramp-up phase.
★★★★★
Friday, January 10, 2020
“I haven't been a long time user of nCino but…”
I haven't been a long time user of nCino but I have been around the block in banking, and of the platforms I have run over the last three decades in commercial banking this platform (nCino) is one if not thee hardest to understand and navigate. It' still early in the process so the benefits may yet come, but don't expect to maintain the same workload and loan closing volume you had while learning this platform. This platform requires patience, hard work, practice, and more practice before it begins to make a little sense. Those around me that have converted to the platform along with myself are also experiencing anxiety and frustration with trying to navigate and get around in nCino. As I said at the onset I haven't been on the system very long, but at this point in time I'm not sure I would run down and obtain it the first chance I had. There may be better days ahead on nCino. From my research on nCino and from the time I spent with some of their employees they are very customer oriented, you could tell the employees liked working for the company, and they did genuinely like us and treated us very well in training. I would have t give the company an "A" for customer service, but ease of use is very in-conclusive right now.

