What is Paymentus?
Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options.
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Paymentus Reviews (2)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Paymentus receives overwhelmingly negative feedback from its limited review sample. Both users gave it one star and cited poor usability as the main problem—one described the website as confusing with almost no ease of use, while the other called it outdated and noted payment limits. The second reviewer suggested the platform needs more user testing and development work before it's ready for real customers. No positive aspects were mentioned across either review.
★★★★★
Tuesday, October 27, 2020
“limit on how much you can pay? Pure garbage of…”
limit on how much you can pay? Pure garbage of a site. Still stuck in the 80s.
★★★★★
Friday, August 21, 2020
“Website is confusing and ease of use is non-existent. More…”
Website is confusing and ease of use is non-existent. More work is needed and testing with actual humans is needed for the web services to be ready for actual customers.
