What is Paysafe?
Paysafe is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet and online cash solutions. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. With over 20 years of online payment experience, an annualized transactional volume of over US $80 billion in 2017 and approximately 3,000 employees located in 12+ global locations. Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world. For more information, visit www.paysafe.com. For more information, visit www.paysafe.com. Follow us on Twitter: www.twitter.com/PlugIntoPaysafe Follow us on Google+: https://plus.google.com/+PaysafeGroup Visit our Blog: https://stories.paysafe.com
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Paysafe Reviews (4)
- ★★★★★2
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Paysafe delivers reliable payment processing and fraud protection, but pricing transparency is a serious concern for some customers.
Users praise fast settlement (money arriving within 24 hours as promised) and strong chargeback protection through rigorous verification protocols. The platform's tools, gateway, and back-office reconciliation also earn consistent compliments, as does the quality of account management and technical support. One reviewer noted that Paysafe's stricter credit card requirements reduced their chargeback rate compared to competitors, despite initial friction.
However, one customer reported a stark conflict between what a sales representative promised verbally and in email—specifically a $10.75 monthly fee—and the charges that subsequently appeared on their account. The reviewer claims they were assured no additional fees existed, only to discover multiple undisclosed charges later, and indicated intent to file an FTC complaint. This experience suggests potential gaps in sales transparency or account setup communication, though it represents a single voice against positive feedback on service quality.
★★★★★
Monday, January 23, 2023
“The money is in our bank within 24 hrs., just…”
The money is in our bank within 24 hrs., just as promised. Our chosen risk rules protect us from chargebacks. With other companies, they did not require as much credit card information in order to process a payment and our chargeback rate was high and a it was a long process to fight a dispute. Paysafe's protocols protect us from chargebacks and from fraud. The tools and gateway processes extremely well and it the back office makes reconciliation simple. The level of service that we get from our account manager and the technical support experts is of the highest quality. The customer service is wonderful.
★★★★★
Friday, December 16, 2022
“This is very good. I really like it. I really…”
This is very good. I really like it. I really recommend everyone. I like the overall thought.
★★★★★
Thursday, January 7, 2021
“Talked to Connor Harbert originally. He confirmed over and over…”
Talked to Connor Harbert originally. He confirmed over and over that I would only pay $10.75 a month. He stated this in an email as well. Then I start to see charges being deducted out of my account. Horrible horrible lies. I even asked him over and over if their were any other fees, he "assured" me their were none. But after reviewing my statements they are charging me for all kinds of items he did not discuss with me. I will begin the process of filing a claim with the Federal Trade Commission and if you have been deceived by them as well. You should too. Call toll-free, 1-877-FTC-HELP (1-877-382-4357), or use the complaint form at http://www.ftc.gov. The Federal Trade Commission (FTC) monitors merchant services providers and processors, ensuring they do not misrepresent themselves or charge exorbitant fees.
★★★★★
Thursday, September 1, 2016
“The money is in our bank within 24 hrs., just…”
The money is in our bank within 24 hrs., just as promised. Our chosen risk rules protect us from chargebacks. With other companies, they did not require as much credit card information in order to process a payment and our chargeback rate was high and a it was a long process to fight a dispute. Paysafe's protocols protect us from chargebacks and from fraud. The tools and gateway processes extremely well and it the back office makes reconciliation simple. The level of service that we get from our account manager and the technical support experts is of the highest quality. The customer service is wonderful.
