PUG Interactive Inc.
★★★★★ 4.8 · 5 Reviews
What is PUG Interactive Inc.?
Imagine an entirely new kind of company. One that uses gameplay principles and technologies to solve challenging business problems. That's PUG Interactive. Founded in 2008 by by renowned game designer Steve Bocska, best known for the rich interactive experiences he created for Disney, Electronic Arts, Ubisoft, and Fox Interactive. His proven gameplay design models are brought to life by our award-winning Picnic™ Customer Engagement Hub to deliver high-performance retention, loyalty, and motivation solutions for large audiences and enterprise applications. The result? Motivation. Involvement. Social interaction. Advocacy. And communities that are more loyal, devoted, and engaged. Typical metrics include: +35% basket size increase, 78% repeat participation, 66% call-to-action response, +15-20% purchase frequency, +25-40% referrals
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PUG Interactive Inc. Reviews (5)
- ★★★★★4
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
PUG Interactive's Picnic platform earns consistent praise for delivering effective gamification at scale with strong team support.
Users consistently highlight the quality of the PUG team as a major strength, noting that staff are knowledgeable about gamification strategy, patient during onboarding, and genuinely invested in client success. The platform itself handles technical demands well—it scales reliably under load spikes, makes rule composition straightforward, and comes with solid documentation and real-world examples. Clients across different use cases (environmental education, enterprise client solutions, customer engagement) report getting their systems live quickly without having to build core features from scratch. The combination of cost-effectiveness and flexibility also resonates; one buyer valued the ability to scale within budget constraints.
One reviewer gave 4 stars rather than 5, citing reliability and safety as strengths without elaborating on any weaknesses. Across all five reviews, no concrete criticisms emerge—no complaints about pricing, performance gaps, feature limitations, or support responsiveness. The feedback is heavily positive across domains.
★★★★★
Tuesday, March 12, 2019
“Love, love, love them, in the most professional way. I…”
Love, love, love them, in the most professional way. I spent 100 hours reading about gamification and interviewing different companies. PUG was absolutely the standout. This Picnic platform allowed us to set up the game as a seamless branded activity for our ongoing environmental education and outreach effort. Staff are available for ongoing support. They have been there for us since we began interviewing companies to consider this approach. They were most interested, ever-patient with our big learning curve and actively interested in making our game a success.
★★★★★
Monday, March 12, 2018
“We were able to provide an impressive Gamification system to…”
We were able to provide an impressive Gamification system to our client, based on this product. The PUG team are very knowledgable in the domain, and are very good at advising you about the overall strategy for you gamification needs. PUG provides a comprehensive end to end service to build Gamification into products. Picnic is the product that is heart of this enterprise. Picnic helps you define artifacts, milestones, and rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The PUG team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your gameplay aspects.
★★★★★
Thursday, December 7, 2017
“PUG was able to deliver what we needed within our…”
PUG was able to deliver what we needed within our budget, and give us the flexibility to scale up. Ease of use and quality of user experience.
★★★★★
Friday, November 3, 2017
“PUG helped us a lot in the implementation of their…”
PUG helped us a lot in the implementation of their Picnic hub platform and provided many examples of how it is used and solid documentation. PUG's Picnic is a reliable and safe customer engagement platform which allows us to concentrate on other details of our application.
★★★★★
Friday, January 27, 2017
“We looked at a number of different software packages before…”
We looked at a number of different software packages before deciding to use PUG. Their team was flexible and the gameplay understanding was great. We learned a lot about what was needed for our users. We were able to get it up and running quickly which met our user goals. It also did a bunch of things that we would have had to spend a bunch of time building. We got what we needed from it.
