What is ResellerClub?
ResellerClub was founded with the objective of offering domain names and hosting products to Web Designers, Developers and Web Hosts. Today, ResellerClub has evolved into a one-stop-shop marketplace for all products and services that a Web professional can use to enable small businesses to build a meaningful web presence. ResellerClub offers Shared Hosting, Cloud Hosting, Dedicated Servers, VPS, Email, Backup, Security and more with multi-brand options in many of these categories to empower choice. ResellerClub also offers a comprehensive solution to register and manage 500+ gTLDs, ccTLDs and new domains. Through the platform customized for Web Professionals, ResellerClub envisions provisioning the widest variety of Web Presence products, PaaS and SaaS based tools. Current Partners: Over 200,000 Domains Served: Over 5 Million Server Locations: United States, United Kingdom, India.
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ResellerClub Reviews (7)
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★4
Review Summary
Generated using AI from real user reviews
ResellerClub receives starkly divided reviews that split almost evenly between users who praise its ease of use and those who report serious reliability problems.
Satisfied customers highlight simple reselling and straightforward platform management, with some noting security features like DDoS protection. These users describe ResellerClub as affordable and easy to work with, and appear to have had stable experiences with their accounts. One long-term reseller, however, reports that after more than a decade of acceptable service, the platform has deteriorated significantly.
The critical reviews describe a pattern of frequent server downtime that worsens after initial months, sometimes affecting sites on a weekly or daily basis. Users also consistently complain about unresponsive support—long wait times, dismissive responses, closed tickets without resolution, and support teams that deny or ignore problems. Additional complaints include slow servers, poor backup handling, and confusing account renewal and suspension systems that create billing disputes. One user reported their entire server was deleted with no recovery possible.
The gap between positive and negative experiences is substantial enough that potential buyers should treat this as a high-risk choice. The five-star reviews do not address the reliability and support issues raised by the one-star reviewers, suggesting these problems may be real but inconsistent or dependent on account type and usage.
★★★★★
Tuesday, April 7, 2026
“We have been associated with ResellerClub since 2011, managing hosting…”
We have been associated with ResellerClub since 2011, managing hosting services for multiple clients over the years. For a long time, the platform served our business reasonably well. However, our recent experience has been deeply concerning and has forced us to reconsider continuing this partnership. Over the past few months, we have been facing frequent and intermittent downtime issues across both newly provisioned hosting accounts and existing client websites. These are not isolated incidents but recurring disruptions that directly impact our clients’ businesses and our own credibility as a service provider. What is even more disappointing is the lack of accountability and support from the ResellerClub team. Despite raising multiple support tickets and initiating live chats, the responses have been consistently dismissive. In many cases, the support team has either: * Denied the existence of the issue * Attributed it to vague or unrelated causes * Closed tickets without proper investigation or resolution We have also attempted to escalate these concerns to the Client Relations team, hoping for a more structured and responsible response. Unfortunately, even at that level, there has been no meaningful assistance or ownership of the problem. As a reseller, we rely heavily on the stability and reliability of the infrastructure we are selling. When outages occur and support refuses to acknowledge or resolve them, it places us in an extremely difficult position with our clients. To summarize our current concerns: * Repeated downtime affecting multiple hosting accounts * Issues impacting both new and existing services * Support team unwilling to acknowledge or properly investigate problems * Escalation channels (including Client Relations) proving ineffective We understand that no hosting provider can guarantee 100% uptime, but what matters is transparency, accountability, and timely resolution—all of which have been lacking in our recent experience. At this point, we are actively evaluating alternative infrastructure providers to ensure better service reliability for our clients. We sincerely hope ResellerClub takes these concerns seriously and works towards improving both their infrastructure stability and customer support experience. — A long-term reseller partner (since 2011)
★★★★★
Saturday, April 23, 2022
“I am a developer I am really very happy to…”
I am a developer I am really very happy to join with ResellerClub. I join this cloud hosting service in October 2021. my website where more secure because it offered me DDOS & hostlink protection so I didn’t face any problems till now. I also search for shared & Dedicated Servercer hosting services for my three other websites. after an analysis of top hosting companies, I have selected hostinger & domain racer as my web hosting provider for the Shared & Dedicated Server hosting plan.
★★★★★
Tuesday, April 19, 2022
“The worst hosting provider company and their support are worst…”
The worst hosting provider company and their support are worst than their services. Their server is always down for hours. If you searching for a reliable hosting provider, please please don't consider ResellerClub. They will never provide you support. You need to wait for hours to join support and in the last they will show you this message "No agents are available. We can't chat right now. Try again later." For one month there will be no Issue the server will work very fine but just after 30 days your site/s will be down for hours weekly, sometimes every alternate day. I'm adding all the evidence here just see my screenshots. So, if you are reading this review, please do not buy any hosting plan from ResellerClub. Else you will repent later. Regards, Pankaj
★★★★★
Tuesday, August 23, 2016
“I got stuck with using their Plesk Windows reseller hosting…”
I got stuck with using their Plesk Windows reseller hosting because my old supplier decided to close down. I just wanted a simple Plesk reseller program but each month I manually renew the package and then my account gets suspended because their use a crazy top level reseller system and doesn't understand my renewal. I ask support to unsuspend the account and they just ask me to pay again and then I get system errors because I have already paid. They don't seem to understand their own system. The servers are pretty slow and can't handle backups properly. For the price you get pretty poor service and better to go somewhere else! Support can take some time and at some points days to respond. Would not recommend at all!
★★★★★
Friday, January 9, 2015
“The worst hosting company. I've faced more than 15 problems…”
The worst hosting company. I've faced more than 15 problems in less than 2 weeks then my whole server has been deleted and they can't restore it back! The worst ever!
★★★★★
Monday, August 19, 2013
Mike's SEO“Easy to recommend to others doing business on the web.…”
Easy to recommend to others doing business on the web. Makes reselling my products so easy I wish I'd known about this product a long time ago when I started. Bottom line, fantastic product.
★★★★★
Tuesday, April 23, 2013
Messiah Systems“Spectacular service. ResellerClub has been able to get my business…”
Spectacular service. ResellerClub has been able to get my business on the web at a low cost. In addition, they have been incredibly easy to deal with and have not bogged me down with unnecessary jargon. Highly recommended!