ServerPoint
★★★★★ 4.9 · 30 Reviews
What is ServerPoint?
In 1998, a group of software developers had an idea of creating a developer friendly hosting service to host the applications they developed for their clients. But they knew from the get-go they'd have to do things differently, to be better. And so, ServerPoint.Com was born – a web hosting company that is different. The entire infrastructure of ServerPoint.Com was built in-house from the ground up.Using high quality hardware and server components, the team behind ServerPoint.Com created a unique hosting solution to give people an easy, reliable way to run their applications and get their ideas online. We are a fully self-funded, profitable company with a proven track record of consistentlyhigh quality service.We are not resellers of another company. We own and operate our own network and our own servers. Our customers love us and refer friends to us because they know that all websites and valuable online assets are safe with us. We invest heavily in our hosting infrastructure and take every precaution to ensure high performance, security and maximum uptime for your websites. We are constantly working to improve our products and servicesand we regularly upgrade our infrastructure with top quality serverhardware and networking gear. No other webhost invests more money per customer than we do at ServerPoint.Com! In addition, our knowledgeable, highly trained customer support staff is always there for you 24/7/365 to assist you in any way possible! From the power of dedicated servers to flexibility of cloud virtual machines,ServerPoint.Com has everything you need for high-performance, reliable web hosting.
Alternatives to ServerPoint
Hyve Managed HostingSpotlightEstablished in 2001, Hyve is a fully managed, global cloud hosting provider with a passion for technology. We provide a wide… Learn more about Hyve Managed Hosting.
Snel.comSpotlightSnel.com delivers fast, simple and smart Dedicated and Cloud VPS hosting services with a focus on great customer experience.The… Learn more about Snel.com.
eUKhostSpotlighteUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We… Learn more about eUKhost.
BlueVPSSpotlightVPS hosting from BlueVPS — your reliable choice! Guaranteed resource availability due to KVM virtualization Unlimited VPS means… Learn more about BlueVPS.
GigaProsGigaPros is a full-service web hosting company founded in 2008. Since it's inception, it have been growing steadily with a solid… Learn more about GigaPros.
HostingsourceOffering reliable, scalable solutions for customers of all sizes and services. We supply all of the servers, software, bandwidth… Learn more about Hostingsource.
Citadel ServersWelcome to Citadel Servers. We offer Game servers, Dedicated servers and Web-hosting as well as other various hosting… Learn more about Citadel Servers.
GTHostWe provide Instant Dedicated Servers in Chicago, Toronto and Frankfurt. We use the latest Supermicro blade servers, Intel… Learn more about GTHost.
HOSTKEYHOSTKEY is a fast-growing hosting provider. For more than 10 years we have been providing services for hosting and renting… Learn more about HOSTKEY.
NetShop ISPNetShop Internet Services is an Award Winning Data Center Services & Server Hosting Provider with privately-owned Infrastructure… Learn more about NetShop ISP.
ServerPoint Reviews (30)
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
ServerPoint enjoys overwhelming customer loyalty, with 29 of 30 reviews praising the service at 5 stars, though one recent account-suspension complaint suggests potential friction points in onboarding or support resolution.
Long-term customers dominate the feedback—many have been with ServerPoint for 10, 13, or even 25 years—and consistently cite quick, reliable technical support and high uptime as reasons they stay. Users repeatedly highlight that staff are friendly, knowledgeable, and available around the clock, and several mention the service compares favorably to competitors like SoftLayer, Hostgator, and GoDaddy. Pricing also appears competitive relative to the service quality.
The one serious detractor describes a suspended account after failed login attempts, a deposit payment of $35 that was not returned, and what they felt was an unhelpful support response lacking clarity or refund authorization. The reviewer requested escalation but the review cuts off mid-complaint, leaving the resolution unclear.
The gap between nearly universal 5-star sentiment and this single negative experience is striking. The complaint touches on account security protocol and payment refund handling—areas where clearer communication or escalation paths might prevent future dissatisfaction—but the weight of evidence points to ServerPoint as a stable, customer-focused provider with exceptionally strong retention.
★★★★★
Wednesday, January 3, 2024
“Irresponsible and Fraudulent Hhosting I registered a new account for…”
Irresponsible and Fraudulent Hhosting I registered a new account for my customer on December 22 2023 (my country time). And on December 25 2023, I plan to order a Windows VPS at serverpoint.com, so I ask my customers to make a deposit payment to Serverpoint via PayPal of 35$, and I have ensured the balance has been entered in the evening. Then tomorrow, December 26 2023, I will order the VPS but I can't log in to the account, and I'm sure the email and password I entered are correct, until they were wrong 4 times. I asked my customer to make sure that there was no change to the password. And then my customer also tried to log in but was unsuccessful and a notification appeared that my account had been suspended due to entering the password incorrectly more than 5 times. I contacted Customer Support and told them what I experienced. But their response was only simple and unclear, "Dear Customer, Thank you for reaching out. Regrettably, I must inform you that our team was unable to verify your order, leading to the rejection of your request. We apologize for any inconvenience this may have caused." I asked for a detailed explanation and asked for my money to be returned, but until now there has been no response from serverpoint. Serverpoint.com has several domains: - serverpoint.com - colossuscloud.com (to login and register redirect to serverpoint domain) - aplushosting.com (maybe for administrative and redirect to serverpoint.com) I tried to register on the colossuscloud.com domain using the same email and password from my customer. And it turns out it was successfully registered, only the username is different. But login using email. If you are a programmer, surely you know how bad their system is. I really, really don't recommend that you use the services of this hosting. By writing this review, I only hope that there are no more victims like me. Pathetic hosting.
★★★★★
Tuesday, December 29, 2015
“Excellent Prices - Excellent Technical Support !”
Excellent Prices - Excellent Technical Support !
★★★★★
Tuesday, December 29, 2015
CharlestonWeddingPhotographers.com“We have been with Server Point for 10+ yrs. Excellent…”
We have been with Server Point for 10+ yrs. Excellent customer service. They have never gotten upset with my little knowledge of hosting issues. They are always prompt and concise with everything they offer. We would never consider leaving! http://www.charlestonweddingphotographers. com
★★★★★
Tuesday, December 29, 2015
“Diagnosed problems in minutes! Supports CuteFTP access! Put up with…”
Diagnosed problems in minutes! Supports CuteFTP access! Put up with my low frustration level! ... and the price can't be beat! Should have done this years ago!
★★★★★
Tuesday, December 29, 2015
“We found serverpoint from a public forum. They are providing…”
We found serverpoint from a public forum. They are providing best services. The staffs are very nice and professionals. Servers are always working. GREAT TEAM
★★★★★
Tuesday, December 22, 2015
“Spoke to Jay today with issues relating to CSR. Very…”
Spoke to Jay today with issues relating to CSR. Very helpful and concise. Talked me through it very efficiently.
★★★★★
Tuesday, December 15, 2015
“We have used Softlayer, Backspace and others like Hostgator and…”
We have used Softlayer, Backspace and others like Hostgator and GoDaddy but Server Point is by far the easiest to use and best customer service. I would recommend the to anyone. Full Marks.
★★★★★
Tuesday, December 15, 2015
“Great Service, always helpful, very dedicated. I was a customer…”
Great Service, always helpful, very dedicated. I was a customer with ServerPoint for years and was always been happy.. The best hosting company I ever see
★★★★★
Monday, December 14, 2015
“Service provided has been outstanding. I had some minor issues,…”
Service provided has been outstanding. I had some minor issues, which were promptly dealt by the technical support. I can honestly say this has been the best VPS service I've contracted so far.
★★★★★
Monday, December 14, 2015
“I have been with Serverpoint since 2004. My experience with…”
I have been with Serverpoint since 2004. My experience with them in resolving problems (mostly technical) has been excellent over the years. There was only 1 time I recall when the support staff was unhelpful, but only to be remedied when a senior saw the problem and quickly came to rescue.