What is Simple Servers?
We are the UK’s only specialist Magento hosting provider, providing dedicated, cloud and shared hosting whilst fully supporting Magento at the application level. We have over 15 years experience in providing cutting edge, performance driven hosting solutions for sme and enterprise businesses.
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Simple Servers Reviews (5)
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Simple Servers delivers fast, reliable hosting for most users, but customer service consistency is a serious concern.
Four of five reviewers praise the platform enthusiastically. They highlight quick performance, ease of use, and notably responsive support staff who take time with customers—a contrast they appreciate against larger competitors. Migration experiences were smooth, with users reporting noticeable speed improvements after switching. One reviewer specifically credited a staff member for going above and beyond.
However, one one-star review raises red flags: the customer reports unauthorised payments, unresolved server outages that prevented trading, and an unresponsive support team. While a single negative review could be an outlier, the severity of the claims—billing issues and business disruption without resolution—warrants caution. The complaint about poor support accessibility directly contradicts the positive reviews' praise for staff availability, suggesting service quality may be unreliable or inconsistent.
For buyers, the decision hinges on risk tolerance. The product itself appears solid and fast. But the one critical failure involving billing and downtime, combined with alleged support unavailability, suggests you should confirm current service standards and billing safeguards before committing.
★★★★★
Tuesday, August 4, 2020
“Absolutely shocking! Have always used this company and now having…”
Absolutely shocking! Have always used this company and now having unauthorised payments being taken from our account, Server issues leaving us unable to trade and no one responds. Called today for someone to say they cannot respond now as their mum is at the door!! SHOCKING!!!
★★★★★
Tuesday, April 23, 2013
Pfizer“Great cloud web service. It is very easy to use…”
Great cloud web service. It is very easy to use and the service couldn't be any faster. I recommend this to all of my colleagues and friends. Great product to have.
★★★★★
Monday, January 14, 2013
“Wow am I impressed! I couldn't ask for a better…”
Wow am I impressed! I couldn't ask for a better service. In this day and age it's hard to find companies who are willing to put so much time in assisting their customers. My experience with them has well exceeded my expectations.
★★★★★
Thursday, September 13, 2012
WoodenKeepsakes“Really+professional+service,+moved+over+in+a+day.+Fantastic+improvement+in+speed+on+my+site.+Really+pleased+I+made+the+move.+I+feel+that+we+are+in+capable+hands+with+a+company+that+ensure+they+are+using+the+latest+technology+to+run+your+website.+Our+old+previous+server+was+back+level+and+needed+extra+work+to+bring+it+up+to+speed.+All+handled+brilliantly+by+simple+servers,+thank+you.”
Really+professional+service,+moved+over+in+a+day.+Fantastic+improvement+in+speed+on+my+site.+Really+pleased+I+made+the+move.+I+feel+that+we+are+in+capable+hands+with+a+company+that+ensure+they+are+using+the+latest+technology+to+run+your+website.+Our+old+previous+server+was+back+level+and+needed+extra+work+to+bring+it+up+to+speed.+All+handled+brilliantly+by+simple+servers,+thank+you.
★★★★★
Tuesday, June 19, 2012
Safetytek“Fastest+server+I+have+tried+and+the+support+was+first+class.+Unlike+the+big+players+I+was+actually+able+to+speak+to+a+member+of+staff,+Simon,+and+he+was+really+helpful.”
Fastest+server+I+have+tried+and+the+support+was+first+class.+Unlike+the+big+players+I+was+actually+able+to+speak+to+a+member+of+staff,+Simon,+and+he+was+really+helpful.