TXTImpact
★★★★★ 5.0 · 10 Reviews
What is TXTImpact?
TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub. Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. Trusted by over 5,000 businesses, it has earned its reputation as a reliable messaging partner for small and medium-sized enterprises. Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, mobile landing pages, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement. With TXTImpact, businesses can streamline promotional campaigns, appointment reminders, customer support, and internal communications through one centralized platform. We provide a wide range of innovative features tailored to your specific needs, seamless integrations with CRM and email platforms, and secure, regulation-compliant messaging backed by a 99.9% uptime guarantee. What sets TXTImpact apart is our commitment to exceptional customer support and ensuring your success at every step. Whether you're looking to enhance engagement, build stronger customer relationships, or drive measurable results, TXTImpact has the tools and expertise to help you achieve your goals. At TXTImpact, we’re not just a messaging provider — we’re your trusted partner in transforming communication strategies and taking your business to the next level.
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TXTImpact Reviews (10)
- ★★★★★10
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
TXTImpact is a straightforward, affordable mass texting service that users consistently praise for delivering core functionality without friction.
Users highlight ease of use as the standout strength — the platform lets people quickly create and send messages or schedule them for later, with onboarding described as painless. Customer support also scores well across reviews, with users noting fast email responses and helpful staff willing to guide newcomers through SMS marketing basics. The service works well for common use cases: special announcements, quick notifications, customer sign-ups, and two-way replies. Value for money comes up repeatedly, with users calling it one of the cheapest options available and noting nonprofit discounts.
One reviewer flagged minor dashboard usability and navigation issues, though they stopped short of calling these major problems. Otherwise, all ten reviews are five-star ratings with no substantive complaints about features, reliability, or results.
★★★★★
Friday, December 13, 2024
“An affordable, easy-to-use, and efficient mass texting service provider in…”
An affordable, easy-to-use, and efficient mass texting service provider in the market. Although it has some areas for improvement in terms of dashboard usability and navigation, these are not major flaws. It gets the job done easily and offers more innovative features than its plan.
★★★★★
Wednesday, October 16, 2019
“The overall experience has been amazing in terms of value…”
The overall experience has been amazing in terms of value and customer support. Whenever something is needed they get on it and work with on budgeting!
★★★★★
Thursday, October 10, 2019
“TXTImpact is really great software to use. The experience has…”
TXTImpact is really great software to use. The experience has been very good and I find it to be extremely helpful and convenient.
★★★★★
Thursday, October 10, 2019
“TXTImpact helps businesses grow fast and run smoothly. They do…”
TXTImpact helps businesses grow fast and run smoothly. They do that by providing an easy-to-use online text messaging service.
★★★★★
Thursday, August 29, 2019
“Love the support. So very helpful and respond to emails…”
Love the support. So very helpful and respond to emails timely. I didn't know the lingo or much about marketing, but they were so patient with me. The business has progressed since our company has been with TXTImpact and continuing to improve.
★★★★★
Friday, August 2, 2019
“TXTImpact Texting is as the name suggests, easy to use.…”
TXTImpact Texting is as the name suggests, easy to use. We use it for special announcements, and quick delivery is perfect for us. There is nothing that we need that TXTImpact doesn't provide. It has been a great addition to our communication strategy.
★★★★★
Friday, July 26, 2019
“The customer service and ease of use of TXTImpact are…”
The customer service and ease of use of TXTImpact are unparalleled. Also, the price of the service is worthwhile and one of the cheapest I've seen for SMS marketing, and with the discount for nonprofits, working with TXTImpact is no question!
★★★★★
Monday, July 22, 2019
“It's a great tool to get a message out to…”
It's a great tool to get a message out to a lot of people very quickly. I can sign people up or they can sign themselves up. Also, it's been great to be able to respond to people who have questions, as they can reply and I get an email with their problem. Lastly, the price is right! This service could quickly be sold for a much high amount! Learning the system was easy, and the customer service team has reached out to help on a few occasions.
★★★★★
Wednesday, July 10, 2019
“Overall it's very easy to use and adopted by our…”
Overall it's very easy to use and adopted by our customers has exceeded our expectations. Excellent value and has improved our customer service tremendously.
★★★★★
Thursday, July 4, 2019
“Ease of use. With TXTImpact messaging services is straightforward to…”
Ease of use. With TXTImpact messaging services is straightforward to create a text, and either send it now or schedule it for later. Great customer service.
