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Webservio

★★★★ 1.0 · 1 Review

What is Webservio?

Webservio, Inc. has been providing hosting and SaaS services for over 17 years. We take pride in providing cost-effective and secure technology solutions to help our clients reach their goals and objectives. Types of services provided include: • Specialized and Managed Web Hosting • Custom Email Hosting • Email Security, including Spam Filtering • IT Disaster Recovery Services • Colocation Webservio consultants are trained to analyze an organization's IT network and recommend solutions that will meet its service needs while maximizing security and reliability. In addition, solutions are designed to streamline management and provide an enjoyable user experience. Our ability to customize solutions and our extensive network of partnerships means our clients get the best services at the best value. Webservio's clients include both large and small, national and international organizations who are seeking top-level solutions for their technological needs

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Webservio Reviews (1)

1.0
★★★★
1 reviews
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Review Summary

Generated using AI from real user reviews

Webservio has serious reliability and customer service issues that left this long-term customer stranded. After inheriting the reviewer's account from a previous provider, Webservio initially tried to impose a contract with extremely broad content-use rights, which the customer refused. More critically, the service then experienced cascading failures—FTP access vanished, email stopped routing, and a CMS-powered website went blank—without adequate support to resolve them.

The reviewer's investigation revealed the problems stemmed from Webservio's own actions: a blocked port preventing email delivery and a PHP update that crashed the CMS. Despite hiring external programmers to diagnose and fix the issues, Webservio denied responsibility and instead pushed an expensive system upgrade, claiming a hacker attack that the independent experts contradicted. With tech support apparently run by a single person, the reviewer spent days exchanging emails without real help. This review suggests significant gaps in infrastructure management, transparency, and support capacity.

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