
Boeun Jang
Freelance Account Manager Β· 1-10
1 review written Β· 4.0 average
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First week with any CRM usually breaks me. Not this time. Zoho walked me through the setup in a way that actually made sense for a solo operator, and by day three I had my pipeline, contacts, and email sync all running. The guided onboarding is genuinely well-paced. About a year in now and I still think back on how smooth that start was.
The one gripe: customer support response times can drag. I hit a configuration snag around week two and waited longer than felt reasonable. Not a dealbreaker, but worth knowing.