
Chantelle Booysen
Sales Operations Lead Β· 11-50
1 review written Β· 4.0 average
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The Kanban pipeline was the thing that won over my skeptical sales reps almost immediately. Drag and drop, color coding, quick filters, it all clicks fast for people who have zero patience for software onboarding. For a startup at our stage, getting the team actually logging activity instead of hoarding deals in their heads is half the battle, and Simply cleared that bar within the first couple of weeks.
That said, I have bumped into some real edges. Automation workflows break in ways that aren't obvious until you trace through a sequence manually and spot the condition that Simply just quietly ignores. Custom field logic also has limits I didn't expect, particularly around conditional visibility, which caused some awkward moments when we tried to adapt one of the industry templates to fit our setup. Support responded fast and genuinely tried to help, so I can't complain there. Still worth the price for a growing team, but go in knowing you'll hit a ceiling or two.