Claudia Serrano
Operations Coordinator · 1-10
1 review written · 3.0 average
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Reviews by Claudia Serrano
★★★★★
Boards and cards made a lot of sense when my small team was just four people juggling a handful of projects. Drag-and-drop, color labels, quick due dates, it clicked fast. A year in, though, and the cracks are showing. We've grown to eight people, and what felt light and flexible now feels like it's fighting us. There's no clean way to get a true cross-board view of workload, so I end up manually checking each board to figure out who's overloaded. The free tier started looking stingy around month six, and jumping to a paid plan for a team this size stung a little.
The Power-Ups do help patch some gaps, the Automation butler especially, but it takes real configuration time that a small team doesn't always have spare. Customer support is mostly documentation links, which is fine if you like reading, less fine when you're stuck on something specific. Trello is genuinely good for simple, visual task tracking. If you're growing fast, just know you might hit its ceiling sooner than you expect.
