
Darcy Pemberton
Customer Experience Manager Β· 201-1000
1 review written Β· 5.0 average
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The integrations story is what sold me, and two months in, it's still the thing I keep coming back to. Talkdesk connected to our CRM in about an afternoon. Seriously. No professional services engagement, no week-long back-and-forth with IT, just clean native connectors that actually surfaced the right customer data on screen when calls came in. My team stopped toggling between four tabs. That alone was worth the switch.