Donal Sheahan
Sales Operations Lead · 1-10
1 review written · 4.0 average
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Reviews by Donal Sheahan
★★★★★
Configuring Zoho CRM for a tiny team is genuinely satisfying work. Profiles, roles, and field-level permissions give you real granularity, and I've shaped the whole thing around exactly how my six-person crew operates, without needing a consultant or a support ticket. Three years in, it still surprises me how much control you get at this price point.
The one gripe: the admin UI buries some settings under layers of menus that shift slightly between updates. Not a dealbreaker, just annoying when you're hunting for something you found easily last quarter.
