Ethan Murchison
Customer Support Lead · 1-10
1 review written · 4.0 average
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Reviews by Ethan Murchison
★★★★★
Front's support team is genuinely one of the best I've dealt with in a SaaS product. Any time something's gone sideways over this past year, their responses have been fast, clear, and actually useful. Not the copy-paste runaround you usually get. For a small team like ours, that responsiveness matters a lot.
The shared inbox and workflow tools do exactly what they promise. My only real gripe is that the pricing feels a touch steep once you start adding seats. Worth it for us, but worth flagging if budget is tight.
