François Beaulieu
IT Operations Manager · 1001+
1 review written · 5.0 average
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Reviews by François Beaulieu
★★★★★
Rolled this out across a large enterprise environment about six weeks ago, and the thing that keeps catching me off guard is how fast their support team actually responds. Not chatbot-fast. Real answers, real people, within the hour. When our deployment hit a permissions snag affecting about 200 endpoints, someone was on a screen share with me inside 40 minutes.
The tool itself does what remote desktop software should do. Solid session quality, easy enough for non-technical staff to accept a connection without a manual. But honestly, the support alone would keep me here.
