François Bergeron
Accounting Services Manager · 11-50
1 review written · 5.0 average
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Reviews by François Bergeron
★★★★★
The support team at Zoho Books genuinely surprised me. Running book-keeping across a handful of agency clients means questions come up fast, and their support staff actually resolves things, not just acknowledges them. Six months in, every ticket I've opened has been answered with real context, not canned scripts. One issue with a client's bank reconciliation got sorted in under two hours on a Friday afternoon. That kind of responsiveness changes how confidently I can promise turnarounds to clients. If you're managing accounts on someone else's behalf, that reliability matters a lot.
