Héctor Zaragoza

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Reviews by Héctor Zaragoza

• Simply CRM· Dec 22, 2025

  ★★★★★

  Five years deep into this platform and the thing I still remember most vividly is week one. Rolling Simply out to a large sales org, I expected the usual chaos: confused reps, IT tickets, a helpdesk queue full of "how do I log a call" messages. None of that. The visual pipeline clicked for people almost instantly, and the industry templates got us configured faster than any previous CRM migration I had managed.

  The one real gripe: user permission granularity was not where I needed it at the enterprise level, and that cost my team real time during the initial setup. They have improved it since, but it was a friction point worth knowing about upfront.