Helena Borisova
Knowledge Manager
1 review written · 4.0 average
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Reviews by Helena Borisova
★★★★★
As knowledge manager at a 300-person tech company, Notion has been my primary battleground for the past 18 months. The good: relational databases as a knowledge primitive enable connections traditional wikis can't. Page templates standardise how teams document decisions, post-mortems, and meeting notes. Synced blocks reduce the duplication that used to plague our SOP library. The bad: information architecture at scale requires constant tending. Without a dedicated owner, Notion workspaces metastasise into chaos within months. Search has improved but still misses content I know exists. Permissions remain rough for sensitive content - we keep some material in Confluence specifically because Notion's controls aren't granular enough. Onboarding training takes time investment that some teams don't make.
