Hollis Flanagan
HR & Payroll Consultant · 11-50
1 review written · 3.0 average
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Reviews by Hollis Flanagan
★★★★★
Three years running Paycom on behalf of multiple clients, and the honest answer is: it depends on how clean your client's data is. For straightforward payroll, it hums along. But edge cases will find you fast. Mid-year benefit changes for hourly employees with irregular schedules? Expect to babysit that process. Multi-state tax setups with frequent worker reclassifications have also tripped us up more than once.
The single-database model is genuinely useful, and the employee self-service side reduces my inbox. Customer support, though, varies wildly depending on who picks up. Some reps dig in and fix things. Others read from a script. For standard clients I'd feel comfortable suggesting it, but anyone with complexity should go in with eyes open.
