Jordan Mace
Freelance Project Consultant · 1-10
1 review written · 5.0 average
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Reviews by Jordan Mace
★★★★★
Three years of solo consulting work, and ProWorkflow has become the thing I open before my coffee is even poured. That said, I want to be honest about the edges I've bumped into, because most reviews gloss right over them. The recurring task logic has a quirk where if a deadline falls on a weekend, the system doesn't auto-shift to Friday. You have to catch it manually. Small thing until it isn't. Same goes for the time tracking rounding behavior. If you log nine minutes, it rounds in a way that confused my invoicing for the first couple months. Not a dealbreaker, but worth knowing before you build your billing workflow around it.
The template system is where I've spent the most time poking at limits. You can't nest a sub-task template inside a parent template without manually re-linking every time. For one-off projects, fine. When I'm spinning up the same type of engagement every few weeks, that repetition adds up. I've also hit a wall with the API when pulling custom field data. Documentation is decent but leaves some edge cases unexplained, and support (while genuinely friendly) sometimes takes a day or two to get to the technical specifics.
Here's the thing though: none of that made me leave. The core workflow, the contact management, the file versioning, all of it works exactly the way a solo operator needs it to. Everything is visible at a glance. I'm not digging through nested menus. The pricing is fair for what you get, and after three-plus years I still feel like I'm discovering features I hadn't needed yet. If you're freelancing and want something that actually matches how you work rather than forcing you into someone else's process, this is worth a serious look.
