
Kaitlyn Beausoleil
Independent HR Consultant Β· 1-10
1 review written Β· 5.0 average
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About six weeks in and the UI is genuinely the nicest surprise. I manage HR on my own for a handful of small clients, so I bounce between tools constantly, and cluttered dashboards drain me fast. Freshteam is just... tidy. The navigation makes sense on the first click, not the fifth. Setting up a candidate pipeline took me maybe twenty minutes. Employee profiles are laid out in a way that feels obvious rather than learned, and the time-off approval flow required zero hand-holding from their support team.
A couple of small things nag at me. The mobile app is slightly behind the desktop experience, a few approvals felt awkward on my phone compared to the browser. And I wish the career site customization had one more layer of flexibility. Neither issue is a dealbreaker for a solo operator like me. The core daily experience is smooth and well thought out, which is exactly what I need when I'm working across multiple client accounts without a team behind me.