
Karina Mendonça
Account Executive · 11-50
1 review written · 5.0 average
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Reviews by Karina Mendonça
★★★★★
The difference hit me within the first week. Our old CRM was technically capable but felt like it was designed for people who enjoy reading manuals on weekends. Zoho CRM, by contrast, just makes sense. The pipeline view is clean, deal stages are easy to customize without filing a support ticket for every little thing, and the lead-to-contact conversion flow stopped being a point of friction for the whole sales side of our startup. I do miss one reporting widget from the previous tool, and the email integration took a couple of days to configure properly. Small complaints, honestly.