Kyle Thibodeau
HR Systems Manager · 1001+
1 review written · 4.0 average
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Reviews by Kyle Thibodeau
★★★★★
Permissions management is what makes or breaks a feedback tool at enterprise scale, and Actiondesk genuinely gets this right. Five-plus years in, I still appreciate how granular the admin controls are. Role-based access, department-level visibility settings, custom form routing, it all holds up when you're juggling hundreds of users across multiple business units.
The one real frustration: bulk-editing user permissions is clunky. When org changes happen fast, updating roles one by one costs time you don't have. They've improved it, just not enough. Everything else keeps me recommending it to peers who are evaluating this category.
