Lucy Hargreaves

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Reviews by Lucy Hargreaves

• Mentorink· Mar 4, 2026

  ★★★★★

  Clean. Intuitive. Actually pleasant to open on a Monday morning. Those aren't words I throw around lightly when it comes to HR platforms, but Mentorink has earned them. I manage mentoring programs for a small team, so there's no dedicated IT support, no one to call when something breaks. Everything has to make sense on its own. And for the most part, it really does.

  The dashboard is the thing I keep coming back to praise. Pairing mentors and mentees used to involve a spreadsheet nightmare and a lot of back-and-forth email. Now I set the matching criteria, let the algorithm do its thing, and spend maybe twenty minutes reviewing suggestions instead of two hours wrestling with a comparison matrix. Scheduling meetings inside the platform is similarly low-friction. My mentors and mentees can log goal progress, send messages, and book their sessions without ever having to ask me how. That matters enormously when you're a team of six and no one has bandwidth to spare. The mobile app is solid too, not a stripped-down afterthought.

  If I'm being honest about the one rough patch, customer service response times have occasionally been slower than I'd like, especially when I'm trying to troubleshoot something before a program launch. It hasn't been a dealbreaker, and they do resolve things properly when they get back to me. After roughly a year of running programs through this, the overall experience has stayed consistently good. For small teams who want a structured mentoring solution without a steep learning curve, Mentorink is worth a serious look.