Marte Solberg
HR Consultant · 11-50
1 review written · 4.0 average
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Reviews by Marte Solberg
★★★★★
Three years managing Freshteam across multiple client accounts has shown me a lot of its edges, and most of them are fine. The core stuff, hiring pipelines, onboarding checklists, time-off workflows, holds up well under real-world pressure. Clients with straightforward org structures get a lot of value fast. But the edge cases are where things get interesting. Custom approval chains for clients with non-standard leave policies require workarounds that feel more duct-tape than designed. And permission scoping for contractors versus full employees is clunky enough that I've had to document my own workarounds for each client rather than relying on the platform to handle it cleanly.
To be fair, support has been responsive when I've escalated these, and the product has genuinely improved since I first set it up. The mobile app is a nice bonus for client contacts who don't live in a browser. For most growing businesses, the limitations I hit are probably invisible. For an agency juggling edge cases across accounts, just know you'll be doing some creative configuration. Still worth it.
