Nova Kessler
Operations Manager · 51-200
1 review written · 4.0 average
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Reviews by Nova Kessler
★★★★★
The timeline view sold me. I'd been piecing together project plans across a spreadsheet and a shared doc that nobody kept current, and the moment I saw how Asana could visualize dependencies in one place, I stopped arguing against the switch.
Day-to-day, I live in the board view. Dragging tasks through stages feels intuitive enough that my cross-functional group adopted it without much hand-holding, which I did not expect. The automation rules are genuinely useful — I set up a trigger that reassigns a task when a subtask closes, and it quietly does its job every week. No complaints there.
Where I hit friction: reporting. The built-in dashboards look polished, but they're shallow. Getting anything custom requires either a paid upgrade or exporting to a spreadsheet anyway, which felt ironic. Customer support was fine when I reached out about a billing question, though the response took longer than the chat widget implied it would. Value is decent if you're on the Business tier and actually using automations; less convincing if you're on a lower plan and bumping into feature walls. I'd tell you to map your real workflow against the pricing tiers before you commit.
